{"count":409,"next_page":"https://name.zendesk.com/api/v2/help_center/en-us/articles.json?page=2\u0026per_page=30","page":1,"page_count":14,"per_page":30,"previous_page":null,"articles":[{"id":33264050574227,"url":"https://name.zendesk.com/api/v2/help_center/en-us/articles/33264050574227.json","html_url":"https://cs.name.com/hc/en-us/articles/33264050574227-Reseller-iFrame-Setup-and-Configuration","author_id":626857237,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"section_id":30992427902995,"created_at":"2024-09-10T17:00:09Z","updated_at":"2024-09-27T16:31:14Z","name":"Reseller iFrame Setup and Configuration","title":"Reseller iFrame Setup and Configuration","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2024-09-27T16:31:12Z","user_segment_id":null,"permission_group_id":303548,"content_tag_ids":["01J80FTR0BZ2EW90Q0JSSK6FA8"],"label_names":[],"body":"\u003cp style=\"box-sizing: border-box; color: #4e4e4e; font-family: Geneva, ' Lucida Sans' , ' Lucida Grande' , ' Lucida Sans Unicode' , Verdana, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 100; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;\"\u003eWhen you join the \u003ca style=\"box-sizing: border-box; background-color: transparent; color: #000000; font-family: -apple-system, BlinkMacSystemFont, ' Segoe UI' , Helvetica, Arial, sans-serif; text-decoration: none;\" href=\"https://www.name.com/resellersolutions\"\u003eiFrame Reseller Program\u003c/a\u003e at Name.com you'll be provided with two blocks of code and a unique partner ID that you will copy and paste onto your website. Once you've placed the provided code snippets on your site, you will see the initial Name.com Domain Search bar showing in your iFrame.\u003c/p\u003e\n\u003cp style=\"box-sizing: border-box; color: #4e4e4e; font-family: Geneva, ' Lucida Sans' , ' Lucida Grande' , ' Lucida Sans Unicode' , Verdana, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 100; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;\"\u003e\u003cem style=\"box-sizing: border-box;\"\u003eImportant: Remember to copy and paste the provided blocks of code onto your site\u003c/em\u003e\u003c/p\u003e\n\u003cp id=\"h_01J85BQFKE40V02VDNHB6YMB9J\" style=\"box-sizing: border-box; color: black; font-weight: 400; font-family: Geneva, ' Lucida Sans' , ' Lucida Grande' , ' Lucida Sans Unicode' , Verdana, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;\"\u003e \u003c/p\u003e\n\u003ch2 id=\"h_01J2A45170GQNTB8ZTY5MPY95Q\" style=\"box-sizing: border-box; color: black; font-weight: 400; font-family: Geneva, ' Lucida Sans' , ' Lucida Grande' , ' Lucida Sans Unicode' , Verdana, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;\"\u003e1. Copy and Paste the Meta Tag\u003c/h2\u003e\n\u003cp style=\"box-sizing: border-box; color: #4e4e4e; font-family: Geneva, ' Lucida Sans' , ' Lucida Grande' , ' Lucida Sans Unicode' , Verdana, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 100; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003eCopy and paste your \u003ccode style=\"box-sizing: border-box; font-family: monospace, monospace; font-size: 1em;\"\u003e\u0026lt;meta\u0026gt;\u003c/code\u003e tag into the header of your website where the iFrame will be displayed.\u003c/span\u003e\u003c/p\u003e\n\u003cpre style=\"box-sizing: border-box; overflow: auto; font-family: monospace, monospace; font-size: 14px; color: #4e4e4e; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 100; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;\"\u003e\u0026lt;META http-equiv=\"Content-Security-Policy\" content=\"frame-src iframe.name.com\"\u0026gt;\u003c/pre\u003e\n\u003cp style=\"box-sizing: border-box; color: black; font-weight: 400; font-family: Geneva, ' Lucida Sans' , ' Lucida Grande' , ' Lucida Sans Unicode' , Verdana, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;\"\u003e \u003c/p\u003e\n\u003ch2 id=\"01J2A485BWHGM76ETW0QB6WC3B\" style=\"box-sizing: border-box; color: black; font-weight: 400; font-family: Geneva, ' Lucida Sans' , ' Lucida Grande' , ' Lucida Sans Unicode' , Verdana, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;\"\u003e2. Generating your Unique iFrame Code\u003c/h2\u003e\n\u003cp style=\"box-sizing: border-box; color: #4e4e4e; font-family: Geneva, ' Lucida Sans' , ' Lucida Grande' , ' Lucida Sans Unicode' , Verdana, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 100; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003eComplete \u003ca href=\"https://www.name.com/support/reseller\"\u003ethis form\u003c/a\u003e to complete your request that our team to generate your iFrame code for implementation. \u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e \u003c/p\u003e\n\u003ch2 id=\"h_01J80PBK0VD3EE2PYKNQEF9SD2\" style=\"box-sizing: border-box; color: black; font-weight: 400; font-family: Geneva, ' Lucida Sans' , ' Lucida Grande' , ' Lucida Sans Unicode' , Verdana, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;\"\u003e3. Copy and Paste your iFrame Code\u003c/h2\u003e\n\u003cp style=\"box-sizing: border-box; color: #4e4e4e; font-family: Geneva, ' Lucida Sans' , ' Lucida Grande' , ' Lucida Sans Unicode' , Verdana, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 100; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003eCopy and paste your unique \u003ccode style=\"box-sizing: border-box; font-family: monospace, monospace; font-size: 1em;\"\u003e\u0026lt;iframe\u0026gt;\u003c/code\u003e code onto the page of your website where the iFrame will be displayed. Your iFrame is unique and will only work on the webpage it was generated for during signup. If you need to move your iFrame to a new website you'll need to generate a new Reseller iFrame in a new Name.com Account.\u003c/span\u003e\u003c/p\u003e\n\u003cpre style=\"box-sizing: border-box; overflow: auto; font-family: monospace, monospace; font-size: 14px; color: #4e4e4e; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 100; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;\"\u003e\u0026lt;iframe src=\"https://iframe.name.com/domain/search?partner_id=YOUR_ID\u0026amp;key=YOUR_KEY\"\u0026gt;\u0026lt;/\u003c/pre\u003e\n\u003cp id=\"h_01J85BQFKEQMA9TWC9943YVTMG\" style=\"box-sizing: border-box; color: black; font-weight: 400; font-family: Geneva, ' Lucida Sans' , ' Lucida Grande' , ' Lucida Sans Unicode' , Verdana, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;\"\u003e \u003c/p\u003e\n\u003ch2 id=\"01J80RHS01VEPPTG7CNQRPWHMX\" style=\"box-sizing: border-box; color: black; font-weight: 400; font-family: Geneva, ' Lucida Sans' , ' Lucida Grande' , ' Lucida Sans Unicode' , Verdana, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;\"\u003e4. Advanced Setup - Access Order Data from iFrame Checkout\u003c/h2\u003e\n\u003cp\u003e\u003cspan class=\"wysiwyg-color-black70 wysiwyg-font-size-medium\"\u003eYou can choose to capture some order details from the iFrame orders and use it for setup and configuration in your app or website with the \u003ca href=\"https://developer.mozilla.org/en-US/docs/Web/API/Window/postMessage\" target=\"_blank\" rel=\"noopener noreferrer\"\u003ewindow.postMessage() method\u003c/a\u003e.\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cspan class=\"wysiwyg-color-black70\"\u003eUpon order completion, order data is posted to parent \u003c/span\u003e\u003cspan class=\"wysiwyg-color-black70\"\u003ewindow and you can use a code snippet like the one below to do something with the data.\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\n\u003cpre style=\"box-sizing: border-box; overflow: auto; font-family: monospace, monospace; font-size: 14px; color: #4e4e4e; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 100; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;\"\u003e/* Capture order sent from iframe.dev.name.com */\n\n// Called sometime after postMessage is called\nwindow.addEventListener(\"message\", (event) = {\n  \n  // Do we trust the sender of this message?\n  if (event.origin !== \"https://iframe.dev.name.com\")\n  return;\n\n  // event.source is window.opener\n  // event.data is \"hello there!\"\n\n  var orders = event.data;\n\n  if (orders.length){\n    //grab domain name, etc.\n  }\n});  \n\u003c/pre\u003e","user_segment_ids":[]},{"id":28524398740883,"url":"https://name.zendesk.com/api/v2/help_center/en-us/articles/28524398740883.json","html_url":"https://cs.name.com/hc/en-us/articles/28524398740883-Using-Account-Credit-for-Automatic-Renewals","author_id":1002850738,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"section_id":200829917,"created_at":"2024-04-17T17:39:56Z","updated_at":"2024-04-17T17:43:30Z","name":"Using Account Credit for Automatic Renewals","title":"Using Account Credit for Automatic Renewals","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2024-04-17T17:43:30Z","user_segment_id":null,"permission_group_id":303548,"content_tag_ids":[],"label_names":[],"body":"\u003cp class=\"mb-7 text-lg\" style=\"box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-scroll-snap-strictness: proximity; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgb(59 130 246 / .5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; margin: 0px 0px 1.75rem; font-size: var(--font-size); line-height: var(--line-height); --font-size: 18px; --line-height: 28px; color: #282828; font-family: ProximaNova, ui-sans-serif, system-ui, -apple-system, ' system-ui' , ' Segoe UI' , Roboto, ' Helvetica Neue' , Arial, ' Noto Sans' , sans-serif, ' Apple Color Emoji' , ' Segoe UI Emoji' , ' Segoe UI Symbol' , ' Noto Color Emoji' font-style:normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; border: 0px solid currentcolor;\" data-og-class-name=\"\"\u003eYou can update your Billing settings to use Account Credit towards automatic renewals.  \u003c/p\u003e\n\u003ch2 id=\"h_01HEV2YKWC5HEBYASWGZY54350\" style=\"box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-scroll-snap-strictness: proximity; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgb(59 130 246 / .5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; font-size: inherit; font-weight: inherit; margin: 0px; font-family: ProximaNova, ui-sans-serif, system-ui, -apple-system, ' system-ui' , ' Segoe UI' , Roboto, ' Helvetica Neue' , Arial, ' Noto Sans' , sans-serif, ' Apple Color Emoji' , ' Segoe UI Emoji' , ' Segoe UI Symbol' , ' Noto Color Emoji' letter-spacing:-0.025em; color: #282828; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; border: 0px solid currentcolor;\"\u003eApply this setting in your Name.com account by following the instructions below:\u003c/h2\u003e\n\u003cp\u003e \u003c/p\u003e\n\u003col class=\"mb-7 text-lg list-decimal text-left ml-8\" style=\"box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-scroll-snap-strictness: proximity; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgb(59 130 246 / .5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; list-style: decimal; margin: 0px 0px 1.75rem 2rem; padding: 0px; text-align: left; font-size: var(--font-size); line-height: var(--line-height); --font-size: 18px; --line-height: 28px; color: #282828; font-family: ProximaNova, ui-sans-serif, system-ui, -apple-system, ' system-ui' , ' Segoe UI' , Roboto, ' Helvetica Neue' , Arial, ' Noto Sans' , sans-serif, ' Apple Color Emoji' , ' Segoe UI Emoji' , ' Segoe UI Symbol' , ' Noto Color Emoji' font-style:normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; border: 0px solid currentcolor;\" data-og-class-name=\"mb-7 text-lg\"\u003e\n\u003cli class=\"whitespace-normal mb-6\" style=\"box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-scroll-snap-strictness: proximity; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgb(59 130 246 / .5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; margin-bottom: 1.5rem; white-space: normal; border: 0px solid currentcolor;\" data-og-class-name=\"\"\u003e\n\u003cspan style=\"box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-scroll-snap-strictness: proximity; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgb(59 130 246 / .5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; font-weight: 400; border: 0px solid currentcolor;\"\u003eLog in to your\u003c/span\u003e\u003ca class=\"text-green-700 underline underline-offset-4 decoration-1 md:whitespace-nowrap\" style=\"box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-scroll-snap-strictness: proximity; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgb(59 130 246 / .5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; color: rgb(30 170 80 / var(--tw-text-opacity)); text-decoration-line: underline; text-decoration-thickness: 1px; text-decoration-style: inherit; text-decoration-color: inherit; --tw-text-opacity: 1; text-underline-offset: 4px; white-space: nowrap; border: 0px solid currentcolor;\" href=\"https://www.name.com/\" target=\"_self\" rel=\"undefined\" data-og-class-name=\"\"\u003e Name.com\u003c/a\u003e\u003cspan style=\"box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-scroll-snap-strictness: proximity; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgb(59 130 246 / .5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; font-weight: 400; border: 0px solid currentcolor;\"\u003e account.\u003c/span\u003e\n\u003c/li\u003e\n\u003cli class=\"whitespace-normal mb-6\" style=\"box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-scroll-snap-strictness: proximity; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgb(59 130 246 / .5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; margin-bottom: 1.5rem; white-space: normal; border: 0px solid currentcolor;\" data-og-class-name=\"\"\u003e\n\u003cspan style=\"box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-scroll-snap-strictness: proximity; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgb(59 130 246 / .5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; font-weight: 400; border: 0px solid currentcolor;\"\u003eClick on the \u003c/span\u003e\u003cstrong class=\"font-sans-semi-bold\" style=\"box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-scroll-snap-strictness: proximity; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgb(59 130 246 / .5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; font-weight: 400; font-family: ProximaNovaSemiBold, ui-sans-serif, system-ui, -apple-system, BlinkMacSystemFont, ' Segoe UI' , Roboto, ' Helvetica Neue' , Arial, ' Noto Sans' , sans-serif, ' Apple Color Emoji' , ' Segoe UI Emoji' , ' Segoe UI Symbol' , ' Noto Color Emoji'; border: 0px solid currentcolor;\" data-og-class-name=\"\"\u003eUser\u003c/strong\u003e\u003cspan style=\"box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-scroll-snap-strictness: proximity; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgb(59 130 246 / .5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; font-weight: 400; border: 0px solid currentcolor;\"\u003e icon (\u003cimg src=\"https://cs.name.com/hc/article_attachments/28524398730899\" alt=\"Screenshot 2024-04-17 at 11.27.25 AM.png\" width=\"26\" height=\"22\"\u003e), located at the top right, open the drop-down menu, and click \u003c/span\u003e\u003cstrong\u003eBilling\u003c/strong\u003e\u003cspan style=\"box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-scroll-snap-strictness: proximity; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgb(59 130 246 / .5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; font-weight: 400; border: 0px solid currentcolor;\"\u003e.\u003c/span\u003e\n\u003c/li\u003e\n\u003cli class=\"whitespace-normal mb-6\" style=\"box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-scroll-snap-strictness: proximity; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgb(59 130 246 / .5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; margin-bottom: 1.5rem; white-space: normal; border: 0px solid currentcolor;\" data-og-class-name=\"\"\u003eCheck the box to use Account Credit first for automatic renewals\u003c/li\u003e\n\u003c/ol\u003e\n\u003cp\u003e\u003cimg src=\"https://cs.name.com/hc/article_attachments/28524398732691\" alt=\"Screenshot 2024-04-17 at 11.28.33 AM.png\"\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e4. Make sure you have a \u003ca href=\"https://www.name.com/support/articles/205188918-adding-and-updating-payment-profiles\"\u003edefault payment profile setup\u003c/a\u003e. After you've added your payment profile, click the \u003cstrong\u003eMake Default\u003c/strong\u003e button \u003cimg src=\"https://cs.name.com/hc/article_attachments/28524375965075\" alt=\"Screenshot 2024-04-17 at 11.35.37 AM.png\" width=\"91\" height=\"35\"\u003e. \u003c/span\u003e\u003cspan class=\"wysiwyg-font-size-large\" style=\"color: #282828; font-family: ProximaNova, ui-sans-serif, system-ui, -apple-system, ' system-ui' , ' Segoe UI' , Roboto, ' Helvetica Neue' , Arial, ' Noto Sans' , sans-serif, ' Apple Color Emoji' , ' Segoe UI Emoji' , ' Segoe UI Symbol' , ' Noto Color Emoji' font-size:18px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;\"\u003eAccount Credit will be used until it runs out and then your Default payment method will be charged for future billing. \u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e \u003c/p\u003e\n\u003cp class=\"mb-7 text-lg\" style=\"box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-scroll-snap-strictness: proximity; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgb(59 130 246 / .5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; margin: 0px 0px 1.75rem; font-size: var(--font-size); line-height: var(--line-height); --font-size: 18px; --line-height: 28px; color: #282828; font-family: ProximaNova, ui-sans-serif, system-ui, -apple-system, ' system-ui' , ' Segoe UI' , Roboto, ' Helvetica Neue' , Arial, ' Noto Sans' , sans-serif, ' Apple Color Emoji' , ' Segoe UI Emoji' , ' Segoe UI Symbol' , ' Noto Color Emoji' font-style:normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; border: 0px solid currentcolor;\" data-og-class-name=\"\"\u003e\u003cstrong\u003eNote: \u003c/strong\u003eAccount Credit is non-refundable. You can use it towards new purchases or existing renewals either by manually renewing or with automatic renewal. \u003c/p\u003e\n\u003cp\u003e \u003c/p\u003e\n\u003cp class=\"mb-7 text-lg\" style=\"box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-scroll-snap-strictness: proximity; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgb(59 130 246 / .5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; margin: 0px 0px 1.75rem; font-size: var(--font-size); line-height: var(--line-height); --font-size: 18px; --line-height: 28px; color: #282828; font-family: ProximaNova, ui-sans-serif, system-ui, -apple-system, ' system-ui' , ' Segoe UI' , Roboto, ' Helvetica Neue' , Arial, ' Noto Sans' , sans-serif, ' Apple Color Emoji' , ' Segoe UI Emoji' , ' Segoe UI Symbol' , ' Noto Color Emoji' font-style:normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; border: 0px solid currentcolor;\" data-og-class-name=\"\"\u003e \u003c/p\u003e","user_segment_ids":[]},{"id":27819142442131,"url":"https://name.zendesk.com/api/v2/help_center/en-us/articles/27819142442131.json","html_url":"https://cs.name.com/hc/en-us/articles/27819142442131-How-to-generate-CSR-through-terminal-using-OpenSSL","author_id":10659405564307,"comments_disabled":false,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"section_id":200844228,"created_at":"2024-03-26T20:48:30Z","updated_at":"2024-04-04T16:23:22Z","name":"How to generate CSR through terminal using OpenSSL","title":"How to generate CSR through terminal using OpenSSL","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2024-04-04T16:23:15Z","user_segment_id":null,"permission_group_id":303548,"content_tag_ids":[],"label_names":[],"body":"\u003cp\u003eSecure Socket Layer (SSL) certificates play a crucial role in securing data transmission over the internet. Whether you're setting up a website, an application, or a server, having an SSL certificate ensures encrypted communication between the client and the server, safeguarding sensitive information from unauthorized access. While there are various methods and tools available to generate SSL certificates, using the terminal provides a straightforward and efficient approach. In this guide, we'll walk through the process of generating SSL certificates using the terminal on a Unix-based system.\u003c/p\u003e\n\u003col style=\"box-sizing: border-box; padding: 0px 0px 0px 20px; margin-left: 30px; margin-bottom: 17px; color: #3c373a; font-family: VisbyCF, sans-serif; font-size: 20px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;\"\u003e\n\u003cli style=\"box-sizing: border-box; font-size: 16px; margin: 0px; line-height: 26px;\"\u003eOpen a terminal window and enter the following command:\n\u003cpre\u003eopenssl req -new -newkey rsa:2048 -nodes -keyout server.key -out server.csr\u003c/pre\u003e\n\u003cdiv class=\"highlight-wrapper\" style=\"box-sizing: border-box; color: #3c373a; font-family: VisbyCF, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;\"\u003e \u003cspan class=\"wysiwyg-font-size-medium\"\u003eNote: This command creates a private key file named server.key and a CSR named server.csr. You can change these in the command to your domain name, or a preferred file name.\u003cbr\u003e\u003cbr\u003e\u003c/span\u003e\n\u003c/div\u003e\n\u003c/li\u003e\n\u003cli style=\"box-sizing: border-box; font-size: 16px; margin: 0px; line-height: 26px;\"\u003e\n\u003cp style=\"box-sizing: border-box; margin: 0px 0px 17px; font-size: 16px; line-height: 26px; color: #3c373a; font-family: VisbyCF, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;\"\u003eYou will be prompted for the following information:\u003c/p\u003e\n\u003col style=\"box-sizing: border-box; padding: 0px 0px 0px 20px; margin-left: 30px; margin-bottom: 17px; color: #3c373a; font-family: VisbyCF, sans-serif; font-size: 20px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;\"\u003e\n\u003cli style=\"box-sizing: border-box; font-size: 16px; margin: 0px; line-height: 26px;\"\u003e\n\u003cp style=\"box-sizing: border-box; margin: 0px 0px 17px; font-size: 16px; line-height: 26px; color: #3c373a; font-family: VisbyCF, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;\"\u003e\u003cspan class=\"UI\" style=\"box-sizing: border-box; border-radius: 2px; display: inline-block; line-height: normal; font-weight: bold;\"\u003eCountry Name:\u003c/span\u003e type the two-letter country code for your location, and then press Enter.\u003c/p\u003e\n\u003c/li\u003e\n\u003cli style=\"box-sizing: border-box; font-size: 16px; margin: 0px; line-height: 26px;\"\u003e\n\u003cp style=\"box-sizing: border-box; margin: 0px 0px 17px; font-size: 16px; line-height: 26px; color: #3c373a; font-family: VisbyCF, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;\"\u003e\u003cspan class=\"UI\" style=\"box-sizing: border-box; border-radius: 2px; display: inline-block; line-height: normal; font-weight: bold;\"\u003eState or Province Name:\u003c/span\u003e type the full name of your State or Province, and then press Enter.\u003c/p\u003e\n\u003c/li\u003e\n\u003cli style=\"box-sizing: border-box; font-size: 16px; margin: 0px; line-height: 26px;\"\u003e\n\u003cp style=\"box-sizing: border-box; margin: 0px 0px 17px; font-size: 16px; line-height: 26px; color: #3c373a; font-family: VisbyCF, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;\"\u003e\u003cspan class=\"UI\" style=\"box-sizing: border-box; border-radius: 2px; display: inline-block; line-height: normal; font-weight: bold;\"\u003eLocality Name:\u003c/span\u003e type the town or city name for your location, and then press Enter\u003c/p\u003e\n\u003c/li\u003e\n\u003cli style=\"box-sizing: border-box; font-size: 16px; margin: 0px; line-height: 26px;\"\u003e\n\u003cp style=\"box-sizing: border-box; margin: 0px 0px 17px; font-size: 16px; line-height: 26px; color: #3c373a; font-family: VisbyCF, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;\"\u003e\u003cspan class=\"UI\" style=\"box-sizing: border-box; border-radius: 2px; display: inline-block; line-height: normal; font-weight: bold;\"\u003eOrganization Name:\u003c/span\u003e type your company or organization name, and then press Enter.\u003c/p\u003e\n\u003c/li\u003e\n\u003cli style=\"box-sizing: border-box; font-size: 16px; margin: 0px; line-height: 26px;\"\u003e\n\u003cp style=\"box-sizing: border-box; margin: 0px 0px 17px; font-size: 16px; line-height: 26px; color: #3c373a; font-family: VisbyCF, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;\"\u003e\u003cspan class=\"UI\" style=\"box-sizing: border-box; border-radius: 2px; display: inline-block; line-height: normal; font-weight: bold;\"\u003eOrganizational Unit Name:\u003c/span\u003e if needed, type the organizational unit, then press Enter. Alternatively, to leave this field blank, just press Enter.\u003c/p\u003e\n\u003c/li\u003e\n\u003cli style=\"box-sizing: border-box; font-size: 16px; margin: 0px; line-height: 26px;\"\u003e\n\u003cp style=\"box-sizing: border-box; margin: 0px 0px 17px; font-size: 16px; line-height: 26px; color: #3c373a; font-family: VisbyCF, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;\"\u003e\u003cspan class=\"UI\" style=\"box-sizing: border-box; border-radius: 2px; display: inline-block; line-height: normal; font-weight: bold;\"\u003eCommon Name:\u003c/span\u003e type the domain name that you want to secure with the SSL certificate, and then press Enter. Note: The common name is often simply your domain name, such as example.com. Or, if you are going to install an SSL certificate for a subdomain, subdomain.example.com. However, if you are going to install a wildcard certificate, make sure that you use *.example.com, where example.com represents your domain name.\u003c/p\u003e\n\u003c/li\u003e\n\u003cli style=\"box-sizing: border-box; font-size: 16px; margin: 0px; line-height: 26px;\"\u003e\n\u003cp style=\"box-sizing: border-box; margin: 0px 0px 17px; font-size: 16px; line-height: 26px; color: #3c373a; font-family: VisbyCF, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;\"\u003e\u003cspan class=\"UI\" style=\"box-sizing: border-box; border-radius: 2px; display: inline-block; line-height: normal; font-weight: bold;\"\u003eEmail Address:\u003c/span\u003e type the e-mail address that you want to associate with the certificate, and then press Enter.\u003c/p\u003e\n\u003c/li\u003e\n\u003cli style=\"box-sizing: border-box; font-size: 16px; margin: 0px; line-height: 26px;\"\u003e\n\u003cp style=\"box-sizing: border-box; margin: 0px 0px 17px; font-size: 16px; line-height: 26px; color: #3c373a; font-family: VisbyCF, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;\"\u003e\u003cspan class=\"UI\" style=\"box-sizing: border-box; border-radius: 2px; display: inline-block; line-height: normal; font-weight: bold;\"\u003eChallenge password:\u003c/span\u003e *optional* press Enter.\u003c/p\u003e\n\u003c/li\u003e\n\u003c/ol\u003e\n\u003c/li\u003e\n\u003cli style=\"box-sizing: border-box; font-size: 16px; margin: 0px; line-height: 26px;\"\u003eOpenSSL generates the private key and CSR files based on the .key and .csr filenames used in the command during step 1. These files will be saved to your device, however, you can view and verify the information contained in the CSR through terminal. To do this, type the following command:\u003cbr\u003e\n\u003cpre\u003ecat server.csr\u003c/pre\u003e\n\u003cspan class=\"wysiwyg-font-size-medium\"\u003eNote: If you changed the .csr file name, you would replace \"server\" with your chosen name. \u003c/span\u003e\n\u003c/li\u003e\n\u003cli style=\"box-sizing: border-box; font-size: 16px; margin: 0px; line-height: 26px;\"\u003eYou can use the generated CSR to issue your SSL through your name.com account.\u003c/li\u003e\n\u003c/ol\u003e\n\u003cp\u003e \u003c/p\u003e\n\u003cdiv class=\"highlight-wrapper\" style=\"box-sizing: border-box; color: #3c373a; font-family: VisbyCF, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;\"\u003e\n\u003cp\u003e \u003c/p\u003e\n\u003c/div\u003e\n\u003cdiv class=\"col-md-4\" style=\"box-sizing: border-box; position: relative; min-height: 1px; padding-left: 15px; padding-right: 15px; float: left; width: 400px; color: #3c373a; font-family: VisbyCF, sans-serif; font-size: 20px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;\"\u003e \u003c/div\u003e","user_segment_ids":[]},{"id":25795385391891,"url":"https://name.zendesk.com/api/v2/help_center/en-us/articles/25795385391891.json","html_url":"https://cs.name.com/hc/en-us/articles/25795385391891-Finding-and-updating-your-registrant-email-address","author_id":1002850738,"comments_disabled":false,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"section_id":200829797,"created_at":"2024-01-31T22:00:19Z","updated_at":"2024-01-31T22:05:41Z","name":"Finding and updating your registrant email address","title":"Finding and updating your registrant email address","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2024-01-31T22:05:32Z","user_segment_id":null,"permission_group_id":303548,"content_tag_ids":[],"label_names":[],"body":"\u003cp class=\"mb-7 text-lg\" style=\"box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-scroll-snap-strictness: proximity; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgb(59 130 246 / .5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; margin: 0px 0px 1.75rem; font-size: var(--font-size); line-height: var(--line-height); --font-size: 18px; --line-height: 28px; color: #282828; font-family: ProximaNova, ui-sans-serif, system-ui, -apple-system, ' system-ui' , ' Segoe UI' , Roboto, ' Helvetica Neue' , Arial, ' Noto Sans' , sans-serif, ' Apple Color Emoji' , ' Segoe UI Emoji' , ' Segoe UI Symbol' , ' Noto Color Emoji' font-style:normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; border: 0px solid currentcolor;\" data-og-class-name=\"\"\u003eSometimes our Support Team requests to receive confirmation from the registrant email address on your \u003ca class=\"text-green-700 underline underline-offset-4 decoration-1 md:whitespace-nowrap\" style=\"box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-scroll-snap-strictness: proximity; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgb(59 130 246 / .5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; color: rgb(30 170 80 / var(--tw-text-opacity)); text-decoration-line: underline; text-decoration-thickness: 1px; text-decoration-style: inherit; text-decoration-color: inherit; --tw-text-opacity: 1; text-underline-offset: 4px; white-space: nowrap; border: 0px solid currentcolor;\" href=\"https://www.name.com/\" target=\"_self\" rel=\"undefined\" data-og-class-name=\"\"\u003eName.com\u003c/a\u003e account for verification. We take the security of your account very seriously and do not want to do anything without your authorization. Therefore, it's important to know what registrant email address you have on file and to update it when necessary.\u003c/p\u003e\n\u003cp class=\"mb-7 text-lg\" style=\"box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-scroll-snap-strictness: proximity; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgb(59 130 246 / .5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; margin: 0px 0px 1.75rem; font-size: var(--font-size); line-height: var(--line-height); --font-size: 18px; --line-height: 28px; color: #282828; font-family: ProximaNova, ui-sans-serif, system-ui, -apple-system, ' system-ui' , ' Segoe UI' , Roboto, ' Helvetica Neue' , Arial, ' Noto Sans' , sans-serif, ' Apple Color Emoji' , ' Segoe UI Emoji' , ' Segoe UI Symbol' , ' Noto Color Emoji' font-style:normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; border: 0px solid currentcolor;\" data-og-class-name=\"\"\u003eHow to view your registrant email address from your Name.com account\u003c/p\u003e\n\u003col class=\"mb-7 text-lg list-decimal text-left ml-8\" style=\"box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-scroll-snap-strictness: proximity; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgb(59 130 246 / .5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; list-style: decimal; margin: 0px 0px 1.75rem 2rem; padding: 0px; text-align: left; font-size: var(--font-size); line-height: var(--line-height); --font-size: 18px; --line-height: 28px; color: #282828; font-family: ProximaNova, ui-sans-serif, system-ui, -apple-system, ' system-ui' , ' Segoe UI' , Roboto, ' Helvetica Neue' , Arial, ' Noto Sans' , sans-serif, ' Apple Color Emoji' , ' Segoe UI Emoji' , ' Segoe UI Symbol' , ' Noto Color Emoji' font-style:normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; border: 0px solid currentcolor;\" data-og-class-name=\"mb-7 text-lg\"\u003e\n\u003cli class=\"whitespace-normal mb-6\" style=\"box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-scroll-snap-strictness: proximity; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgb(59 130 246 / .5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; margin-bottom: 1.5rem; white-space: normal; border: 0px solid currentcolor;\" data-og-class-name=\"\"\u003e\n\u003cspan style=\"box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-scroll-snap-strictness: proximity; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgb(59 130 246 / .5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; font-weight: 400; border: 0px solid currentcolor;\"\u003eLog in to your\u003c/span\u003e \u003ca class=\"text-green-700 underline underline-offset-4 decoration-1 md:whitespace-nowrap\" style=\"box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-scroll-snap-strictness: proximity; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgb(59 130 246 / .5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; color: rgb(30 170 80 / var(--tw-text-opacity)); text-decoration-line: underline; text-decoration-thickness: 1px; text-decoration-style: inherit; text-decoration-color: inherit; --tw-text-opacity: 1; text-underline-offset: 4px; white-space: nowrap; border: 0px solid currentcolor;\" href=\"https://www.name.com/\" target=\"_self\" rel=\"undefined\" data-og-class-name=\"\"\u003eName.com\u003c/a\u003e\u003cspan style=\"box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-scroll-snap-strictness: proximity; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgb(59 130 246 / .5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; font-weight: 400; border: 0px solid currentcolor;\"\u003e account.\u003c/span\u003e\n\u003c/li\u003e\n\u003cli class=\"whitespace-normal mb-6\" style=\"box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-scroll-snap-strictness: proximity; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgb(59 130 246 / .5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; margin-bottom: 1.5rem; white-space: normal; border: 0px solid currentcolor;\" data-og-class-name=\"\"\u003e\n\u003cspan style=\"box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-scroll-snap-strictness: proximity; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgb(59 130 246 / .5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; font-weight: 400; border: 0px solid currentcolor;\"\u003eClick on the \u003c/span\u003e\u003cstrong class=\"font-sans-semi-bold\" style=\"box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-scroll-snap-strictness: proximity; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgb(59 130 246 / .5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; font-weight: 400; font-family: ProximaNovaSemiBold, ui-sans-serif, system-ui, -apple-system, BlinkMacSystemFont, ' Segoe UI' , Roboto, ' Helvetica Neue' , Arial, ' Noto Sans' , sans-serif, ' Apple Color Emoji' , ' Segoe UI Emoji' , ' Segoe UI Symbol' , ' Noto Color Emoji'; border: 0px solid currentcolor;\" data-og-class-name=\"\"\u003eUser\u003c/strong\u003e\u003cspan style=\"box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-scroll-snap-strictness: proximity; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgb(59 130 246 / .5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; font-weight: 400; border: 0px solid currentcolor;\"\u003e icon located at the top right, open the drop-down menu and click \u003cspan class=\"font-sans-semi-bold\" style=\"box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-scroll-snap-strictness: proximity; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgb(59 130 246 / .5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; font-weight: 400; font-family: ProximaNovaSemiBold, ui-sans-serif, system-ui, -apple-system, BlinkMacSystemFont, ' Segoe UI' , Roboto, ' Helvetica Neue' , Arial, ' Noto Sans' , sans-serif, ' Apple Color Emoji' , ' Segoe UI Emoji' , ' Segoe UI Symbol' , ' Noto Color Emoji'; border: 0px solid currentcolor;\" data-og-class-name=\"\"\u003eSettings \u003c/span\u003e\u003cspan style=\"font-size: var(--font-size); font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;\"\u003ethen select Default Accounts Contacts\u003c/span\u003e.\u003c/span\u003e\n\u003col class=\"mb-7 text-lg list-decimal text-left ml-8\" style=\"box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-scroll-snap-strictness: proximity; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgb(59 130 246 / .5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; list-style: decimal; margin: 0px 0px 1.75rem 2rem; padding: 0px; text-align: left; font-size: var(--font-size); line-height: var(--line-height); --font-size: 18px; --line-height: 28px; color: #282828; font-family: ProximaNova, ui-sans-serif, system-ui, -apple-system, ' system-ui' , ' Segoe UI' , Roboto, ' Helvetica Neue' , Arial, ' Noto Sans' , sans-serif, ' Apple Color Emoji' , ' Segoe UI Emoji' , ' Segoe UI Symbol' , ' Noto Color Emoji' font-style:normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; border: 0px solid currentcolor;\" data-og-class-name=\"mb-7 text-lg\"\u003e\n\u003cli class=\"whitespace-normal mb-6\" style=\"box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-scroll-snap-strictness: proximity; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgb(59 130 246 / .5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; margin-bottom: 1.5rem; white-space: normal; border: 0px solid currentcolor;\" data-og-class-name=\"\"\u003e\u003cspan style=\"box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-scroll-snap-strictness: proximity; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgb(59 130 246 / .5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; font-weight: 400; border: 0px solid currentcolor;\"\u003e\u003cspan style=\"box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-scroll-snap-strictness: proximity; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgb(59 130 246 / .5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; font-weight: 400; border: 0px solid currentcolor;\"\u003e\u003cimg src=\"https://cs.name.com/hc/article_attachments/25795682611731\" alt=\"Screenshot 2024-01-31 at 3.03.34 PM.png\"\u003e\u003c/span\u003e\u003c/span\u003e\u003c/li\u003e\n\u003c/ol\u003e\n\u003c/li\u003e\n\u003cli class=\"whitespace-normal mb-6\" style=\"box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-scroll-snap-strictness: proximity; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgb(59 130 246 / .5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; margin-bottom: 1.5rem; white-space: normal; border: 0px solid currentcolor;\" data-og-class-name=\"\"\u003eClick the \u003cstrong class=\"font-sans-semi-bold\" style=\"box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-scroll-snap-strictness: proximity; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgb(59 130 246 / .5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; font-weight: 400; font-family: ProximaNovaSemiBold, ui-sans-serif, system-ui, -apple-system, BlinkMacSystemFont, ' Segoe UI' , Roboto, ' Helvetica Neue' , Arial, ' Noto Sans' , sans-serif, ' Apple Color Emoji' , ' Segoe UI Emoji' , ' Segoe UI Symbol' , ' Noto Color Emoji'; border: 0px solid currentcolor;\" data-og-class-name=\"\"\u003eRegistrant\u003c/strong\u003e tab. Your registrant email address is listed here.\u003c/li\u003e\n\u003cli class=\"whitespace-normal mb-6\" style=\"box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-scroll-snap-strictness: proximity; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgb(59 130 246 / .5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; margin-bottom: 1.5rem; white-space: normal; border: 0px solid currentcolor;\" data-og-class-name=\"\"\u003eInput the new registrant email address. Make sure you are \u003cstrong\u003enot \u003c/strong\u003eusing an email address tied to a domain to avoid disruption when accessing your account. We suggest using an email address that ends in the following:\n\u003cul class=\"mb-7 text-lg list-decimal text-left ml-8\" style=\"box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-scroll-snap-strictness: proximity; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgb(59 130 246 / .5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; list-style-position: initial; list-style-image: initial; margin: 0px 0px 1.75rem 2rem; padding: 0px; text-align: left; font-size: var(--font-size); line-height: var(--line-height); --font-size: 18px; --line-height: 28px; color: #282828; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; border: 0px solid currentcolor;\" data-og-class-name=\"mb-7 text-lg\"\u003e\n\u003cli class=\"whitespace-normal mb-6\" style=\"box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-scroll-snap-strictness: proximity; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgb(59 130 246 / .5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; margin-bottom: 1.5rem; white-space: normal; border: 0px solid currentcolor;\" data-og-class-name=\"\"\u003e@gmail.com\u003c/li\u003e\n\u003cli class=\"whitespace-normal mb-6\" style=\"box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-scroll-snap-strictness: proximity; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgb(59 130 246 / .5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; margin-bottom: 1.5rem; white-space: normal; border: 0px solid currentcolor;\" data-og-class-name=\"\"\u003e@outlook.com\u003c/li\u003e\n\u003cli class=\"whitespace-normal mb-6\" style=\"box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-scroll-snap-strictness: proximity; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgb(59 130 246 / .5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; margin-bottom: 1.5rem; white-space: normal; border: 0px solid currentcolor;\" data-og-class-name=\"\"\u003e@aol.com\u003c/li\u003e\n\u003cli class=\"whitespace-normal mb-6\" style=\"box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-scroll-snap-strictness: proximity; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgb(59 130 246 / .5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; margin-bottom: 1.5rem; white-space: normal; border: 0px solid currentcolor;\" data-og-class-name=\"\"\u003e@yahoo.com\u003c/li\u003e\n\u003cli class=\"whitespace-normal mb-6\" style=\"box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-scroll-snap-strictness: proximity; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgb(59 130 246 / .5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; margin-bottom: 1.5rem; white-space: normal; border: 0px solid currentcolor;\" data-og-class-name=\"\"\u003e@icloud.com\u003c/li\u003e\n\u003cli class=\"whitespace-normal mb-6\" style=\"box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-scroll-snap-strictness: proximity; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgb(59 130 246 / .5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; margin-bottom: 1.5rem; white-space: normal; border: 0px solid currentcolor;\" data-og-class-name=\"\"\u003e\n\u003cspan class=\"font-sans-semi-bold\" style=\"box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-scroll-snap-strictness: proximity; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgb(59 130 246 / .5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; font-weight: 400; font-family: ProximaNovaSemiBold, ui-sans-serif, system-ui, -apple-system, BlinkMacSystemFont, ' Segoe UI' , Roboto, ' Helvetica Neue' , Arial, ' Noto Sans' , sans-serif, ' Apple Color Emoji' , ' Segoe UI Emoji' , ' Segoe UI Symbol' , ' Noto Color Emoji'; border: 0px solid currentcolor;\" data-og-class-name=\"\"\u003eNote: \u003c/span\u003e\u003cspan style=\"color: #2f3941; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif; font-size: 15px;\"\u003eYou can check the box \u003c/span\u003e\u003cspan class=\"font-sans-semi-bold\" style=\"box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-scroll-snap-strictness: proximity; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgb(59 130 246 / .5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; font-weight: 400; font-family: ProximaNovaSemiBold, ui-sans-serif, system-ui, -apple-system, BlinkMacSystemFont, ' Segoe UI' , Roboto, ' Helvetica Neue' , Arial, ' Noto Sans' , sans-serif, ' Apple Color Emoji' , ' Segoe UI Emoji' , ' Segoe UI Symbol' , ' Noto Color Emoji'; border: 0px solid currentcolor;\" data-og-class-name=\"\"\u003eMake All Contact Information the Same as Registrant\u003c/span\u003e\u003cspan style=\"color: #2f3941; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif; font-size: 15px;\"\u003e to make all the information the same in all four tabs. \u003c/span\u003e\n\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/li\u003e\n\u003c/ol\u003e\n\u003col class=\"mb-7 text-lg list-decimal text-left ml-8\" style=\"box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-scroll-snap-strictness: proximity; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgb(59 130 246 / .5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; list-style: decimal; margin: 0px 0px 1.75rem 2rem; padding: 0px; text-align: left; font-size: var(--font-size); line-height: var(--line-height); --font-size: 18px; --line-height: 28px; color: #282828; font-family: ProximaNova, ui-sans-serif, system-ui, -apple-system, ' system-ui' , ' Segoe UI' , Roboto, ' Helvetica Neue' , Arial, ' Noto Sans' , sans-serif, ' Apple Color Emoji' , ' Segoe UI Emoji' , ' Segoe UI Symbol' , ' Noto Color Emoji' font-style:normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; border: 0px solid currentcolor;\" data-og-class-name=\"mb-7 text-lg\"\u003e\n\u003cli class=\"whitespace-normal mb-6\" style=\"box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-scroll-snap-strictness: proximity; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgb(59 130 246 / .5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; margin-bottom: 1.5rem; white-space: normal; border: 0px solid currentcolor;\" data-og-class-name=\"\"\u003eClick the \u003cstrong class=\"font-sans-semi-bold\" style=\"box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-scroll-snap-strictness: proximity; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgb(59 130 246 / .5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; font-weight: 400; font-family: ProximaNovaSemiBold, ui-sans-serif, system-ui, -apple-system, BlinkMacSystemFont, ' Segoe UI' , Roboto, ' Helvetica Neue' , Arial, ' Noto Sans' , sans-serif, ' Apple Color Emoji' , ' Segoe UI Emoji' , ' Segoe UI Symbol' , ' Noto Color Emoji'; border: 0px solid currentcolor;\" data-og-class-name=\"\"\u003eUpdate\u003c/strong\u003e button. \u003cbr style=\"box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-scroll-snap-strictness: proximity; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgb(59 130 246 / .5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; border: 0px solid currentcolor;\"\u003e\u003cimg src=\"https://cs.name.com/hc/article_attachments/25795442829971\" alt=\"Screenshot 2024-01-31 at 2.58.26 PM.png\"\u003e\n\u003c/li\u003e\n\u003c/ol\u003e\n\u003cdiv class=\"article-body markdown\" style=\"box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-scroll-snap-strictness: proximity; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgb(59 130 246 / .5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; color: #282828; font-family: ProximaNova, ui-sans-serif, system-ui, -apple-system, ' system-ui' , ' Segoe UI' , Roboto, ' Helvetica Neue' , Arial, ' Noto Sans' , sans-serif, ' Apple Color Emoji' , ' Segoe UI Emoji' , ' Segoe UI Symbol' , ' Noto Color Emoji' font-size:medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; border: 0px solid currentcolor;\"\u003e\n\u003cdiv class=\"article-body markdown\" style=\"box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-scroll-snap-strictness: proximity; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgb(59 130 246 / .5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; border: 0px solid currentcolor;\"\u003e\n\u003cp class=\"mb-7 text-lg\" style=\"box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-scroll-snap-strictness: proximity; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgb(59 130 246 / .5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; margin: 0px 0px 1.75rem; font-size: var(--font-size); line-height: var(--line-height); --font-size: 18px; --line-height: 28px; border: 0px solid currentcolor;\" data-og-class-name=\"\"\u003e\u003cstrong class=\"font-sans-semi-bold\" style=\"box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-scroll-snap-strictness: proximity; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgb(59 130 246 / .5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; font-weight: 400; font-family: ProximaNovaSemiBold, ui-sans-serif, system-ui, -apple-system, BlinkMacSystemFont, ' Segoe UI' , Roboto, ' Helvetica Neue' , Arial, ' Noto Sans' , sans-serif, ' Apple Color Emoji' , ' Segoe UI Emoji' , ' Segoe UI Symbol' , ' Noto Color Emoji'; border: 0px solid currentcolor;\" data-og-class-name=\"\"\u003eIf you are updating other contact information in addition to the email address, additional verification is required:\u003c/strong\u003e\u003c/p\u003e\n\u003cp class=\"mb-7 text-lg\" style=\"box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-scroll-snap-strictness: proximity; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgb(59 130 246 / .5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; margin: 0px 0px 1.75rem; font-size: var(--font-size); line-height: var(--line-height); --font-size: 18px; --line-height: 28px; border: 0px solid currentcolor;\" data-og-class-name=\"\"\u003e(continuing from the steps above)\u003c/p\u003e\n6. A window will pop up with the option to select a verification method. Click \u003cstrong class=\"font-sans-semi-bold\" style=\"box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-scroll-snap-strictness: proximity; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgb(59 130 246 / .5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; font-weight: 400; font-family: ProximaNovaSemiBold, ui-sans-serif, system-ui, -apple-system, BlinkMacSystemFont, ' Segoe UI' , Roboto, ' Helvetica Neue' , Arial, ' Noto Sans' , sans-serif, ' Apple Color Emoji' , ' Segoe UI Emoji' , ' Segoe UI Symbol' , ' Noto Color Emoji'; border: 0px solid currentcolor;\" data-og-class-name=\"\"\u003eGet Verification Code\u003c/strong\u003e, but do not close this window.\u003cbr style=\"box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-scroll-snap-strictness: proximity; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgb(59 130 246 / .5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; border: 0px solid currentcolor;\"\u003e7. Put in the code and click\u003cstrong class=\"font-sans-semi-bold\" style=\"box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-scroll-snap-strictness: proximity; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgb(59 130 246 / .5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; font-weight: 400; font-family: ProximaNovaSemiBold, ui-sans-serif, system-ui, -apple-system, BlinkMacSystemFont, ' Segoe UI' , Roboto, ' Helvetica Neue' , Arial, ' Noto Sans' , sans-serif, ' Apple Color Emoji' , ' Segoe UI Emoji' , ' Segoe UI Symbol' , ' Noto Color Emoji'; border: 0px solid currentcolor;\" data-og-class-name=\"\"\u003e Verify.\u003c/strong\u003e\n\u003c/div\u003e\n\u003cdiv class=\"article-body markdown\" style=\"box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-scroll-snap-strictness: proximity; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgb(59 130 246 / .5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; border: 0px solid currentcolor;\"\u003e\n\u003cbr style=\"box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-scroll-snap-strictness: proximity; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgb(59 130 246 / .5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; border: 0px solid currentcolor;\"\u003e\n\u003cp class=\"mb-7 text-lg\" style=\"box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-scroll-snap-strictness: proximity; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgb(59 130 246 / .5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; margin: 0px 0px 1.75rem; font-size: var(--font-size); line-height: var(--line-height); --font-size: 18px; --line-height: 28px; border: 0px solid currentcolor;\" data-og-class-name=\"\"\u003eIf you close the window with the verification, the contact changes will not save. You will need to make the contact changes again and leave the popup open until you enter the code and verify\u003cstrong class=\"font-sans-semi-bold\" style=\"box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-scroll-snap-strictness: proximity; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgb(59 130 246 / .5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; font-weight: 400; font-family: ProximaNovaSemiBold, ui-sans-serif, system-ui, -apple-system, BlinkMacSystemFont, ' Segoe UI' , Roboto, ' Helvetica Neue' , Arial, ' Noto Sans' , sans-serif, ' Apple Color Emoji' , ' Segoe UI Emoji' , ' Segoe UI Symbol' , ' Noto Color Emoji'; border: 0px solid currentcolor;\" data-og-class-name=\"\"\u003e.\u003c/strong\u003e\u003c/p\u003e\n\u003cp class=\"mb-7 text-lg\" style=\"box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-scroll-snap-strictness: proximity; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgb(59 130 246 / .5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; margin: 0px 0px 1.75rem; font-size: var(--font-size); line-height: var(--line-height); --font-size: 18px; --line-height: 28px; border: 0px solid currentcolor;\" data-og-class-name=\"\"\u003e\u003cimg style=\"box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-scroll-snap-strictness: proximity; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgb(59 130 246 / .5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; display: block; vertical-align: middle; max-width: 100%; height: auto; border: 0px solid currentcolor;\" src=\"https://cs.name.com/hc/article_attachments/25795442830739\" alt=\"Verify.png\"\u003e\u003c/p\u003e\n\u003cp class=\"mb-7 text-lg\" style=\"box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-scroll-snap-strictness: proximity; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgb(59 130 246 / .5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; margin: 0px 0px 1.75rem; font-size: var(--font-size); line-height: var(--line-height); --font-size: 18px; --line-height: 28px; border: 0px solid currentcolor;\" data-og-class-name=\"\"\u003e\u003cstrong class=\"font-sans-semi-bold\" style=\"box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-scroll-snap-strictness: proximity; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgb(59 130 246 / .5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; font-weight: 400; font-family: ProximaNovaSemiBold, ui-sans-serif, system-ui, -apple-system, BlinkMacSystemFont, ' Segoe UI' , Roboto, ' Helvetica Neue' , Arial, ' Noto Sans' , sans-serif, ' Apple Color Emoji' , ' Segoe UI Emoji' , ' Segoe UI Symbol' , ' Noto Color Emoji'; border: 0px solid currentcolor;\" data-og-class-name=\"\"\u003eNote\u003c/strong\u003e: These are the contact details that will be applied to domain names registered from within your account. If you need to change the contact details of a specific domain, you can follow the instructions at \u003ca class=\"text-green-700 underline underline-offset-4 decoration-1 md:whitespace-nowrap\" style=\"box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-scroll-snap-strictness: proximity; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgb(59 130 246 / .5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; color: rgb(30 170 80 / var(--tw-text-opacity)); text-decoration-line: underline; text-decoration-thickness: 1px; text-decoration-style: inherit; text-decoration-color: inherit; --tw-text-opacity: 1; text-underline-offset: 4px; white-space: nowrap; border: 0px solid currentcolor;\" target=\"_self\" rel=\"undefined\" data-og-class-name=\"\"\u003eUpdating domain contact information\u003c/a\u003e.\u003c/p\u003e\n\u003c/div\u003e\n\u003c/div\u003e","user_segment_ids":[]},{"id":23863645589267,"url":"https://name.zendesk.com/api/v2/help_center/en-us/articles/23863645589267.json","html_url":"https://cs.name.com/hc/en-us/articles/23863645589267-How-to-manage-DNS-for-one-domain-with-both-Wix-and-HOPP","author_id":10659405564307,"comments_disabled":false,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"section_id":10915840962579,"created_at":"2023-12-07T22:45:16Z","updated_at":"2024-03-13T21:26:23Z","name":"How to manage DNS for one domain with both Wix and HOPP","title":"How to manage DNS for one domain with both Wix and HOPP","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2024-01-10T00:30:19Z","user_segment_id":null,"permission_group_id":303548,"content_tag_ids":[],"label_names":[],"body":"\u003cp\u003eAlthough HOPP is a Wix product, you cannot host the same domain with both because they are both website builder products. If you have attempted to select the same domain for both WIX and HOPP, you may have realized that your domain DNS has been changed. \u003c/p\u003e\n\u003cp\u003e \u003c/p\u003e\n\u003cp\u003eOne way to work around this is to host a bare domain with one product while hosting a subdomain with the other. \u003c/p\u003e\n\u003col\u003e\n\u003cli\u003eIn your desired Wix product, choose the domain you are hosting. \u003cimg src=\"https://cs.name.com/hc/article_attachments/24956610237075\" alt=\"Screen Shot 2024-01-08 at 5.56.13 PM.png\" width=\"272\" height=\"105\"\u003e\n\u003c/li\u003e\n\u003cli\u003eGo to your HOPP management page to \"Manually enter a subdomain\".\u003cimg src=\"https://cs.name.com/hc/article_attachments/24956709896595\" alt=\"Screen Shot 2024-01-08 at 6.00.03 PM.png\" width=\"261\" height=\"291\"\u003e\n\u003c/li\u003e\n\u003c/ol\u003e\n\u003cp\u003e \u003c/p\u003e\n\u003cp\u003eYou now should be able to manage 1 domain with both your Wix and HOPP.\u003c/p\u003e","user_segment_ids":[]},{"id":23862806330387,"url":"https://name.zendesk.com/api/v2/help_center/en-us/articles/23862806330387.json","html_url":"https://cs.name.com/hc/en-us/articles/23862806330387-HOPP-by-Wix","author_id":10659405564307,"comments_disabled":false,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"section_id":10915840962579,"created_at":"2023-12-07T22:21:03Z","updated_at":"2024-03-13T15:08:32Z","name":"HOPP by Wix","title":"HOPP by Wix","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2024-01-09T19:36:17Z","user_segment_id":null,"permission_group_id":303548,"content_tag_ids":[],"label_names":[],"body":"\u003cp\u003eHopp is a tool for content creators and influencers to boost their reach and communication with their followers. It includes a link in the bio tool that you can add to your social media bios. This is a landing page containing links to content relevant to your business. Which could be linked to your website, a video, or even an affiliate discount link.\u003c/p\u003e\n\u003cp\u003e \u003c/p\u003e\n\u003cp\u003eTo start, log into your account to make the purchase. \u003c/p\u003e\n\u003col\u003e\n\u003cli\u003ePlease go to \"Link in Bio\" in the \"Get Started\" nav bar.\u003c/li\u003e\n\u003cli\u003eClick \"Start for free\" to put the product in your cart. \u003c/li\u003e\n\u003cli\u003eOnce you've checked out the product, you can find it on your \"My Products\" page\u003c/li\u003e\n\u003cli\u003eClick \"View all sites\" to access HOPP management page \u003c/li\u003e\n\u003c/ol\u003e\n\u003cp\u003eYou can try HOPP for free. Once you upgrade the product, you can get a \u003cstrong\u003e\u003cspan class=\"wysiwyg-color-red\"\u003efree .link or .bio domain\u003c/span\u003e\u003c/strong\u003e.\u003c/p\u003e\n\u003cp\u003e\u003cimg src=\"https://cs.name.com/hc/article_attachments/24975618799379\" alt=\"Screen Shot 2024-01-09 at 9.16.00 AM.png\" width=\"407\" height=\"167\"\u003e\u003c/p\u003e\n\u003cp\u003eIf you have any billing or account-related issues, please reach out to our \u003ca href=\"https://www.name.com/support\"\u003esupport team\u003c/a\u003e.\u003c/p\u003e\n\u003cp\u003ePlease direct all site-related issues to \u003ca href=\"https://support.wix.com/en/\"\u003eWix Support\u003c/a\u003e\u003c/p\u003e\n\u003cp\u003e \u003c/p\u003e\n\u003cp\u003e \u003c/p\u003e\n\u003cp\u003e \u003c/p\u003e","user_segment_ids":[]},{"id":21970122860819,"url":"https://name.zendesk.com/api/v2/help_center/en-us/articles/21970122860819.json","html_url":"https://cs.name.com/hc/en-us/articles/21970122860819-Deregistration-of-SE-Domain-Names","author_id":1002850738,"comments_disabled":false,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"section_id":21964411121555,"created_at":"2023-10-18T20:54:59Z","updated_at":"2023-12-04T22:36:31Z","name":"Deregistration of .SE Domain Names","title":"Deregistration of .SE Domain Names","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2023-12-04T22:36:29Z","user_segment_id":null,"permission_group_id":303548,"content_tag_ids":[],"label_names":[],"body":"\u003cp\u003eDeregistration at the request of the Holder and assignment of domain name\u003c/p\u003e\n\u003cp\u003ea) The Holder can request deregistration of the domain name in writing. In such cases .SE will deactivate the domain name. .SE will deregister the domain name on the date which falls 60 days after the date on which the domain name was deactivated.\u003c/p\u003e\n\u003cp\u003eb) In the case of an assignment of the domain name, the domain name will be deregistered from the original Holder when the application for assignment is granted. If the assignment cannot be effected in accordance with the application, the original Holder shall remain\u003c/p\u003e","user_segment_ids":[]},{"id":17733191291027,"url":"https://name.zendesk.com/api/v2/help_center/en-us/articles/17733191291027.json","html_url":"https://cs.name.com/hc/en-us/articles/17733191291027-Updating-your-Titan-Email-password-through-the-Name-com-account","author_id":377485228973,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"section_id":4412817389715,"created_at":"2023-06-19T21:43:17Z","updated_at":"2024-06-20T23:00:21Z","name":"Updating your Titan Email password through the Name.com account","title":"Updating your Titan Email password through the Name.com account","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2024-06-20T23:00:20Z","user_segment_id":null,"permission_group_id":303548,"content_tag_ids":[],"label_names":[],"body":"\u003cp\u003eIf you are needing to reset the password for a Titan Email account, you can do so through the \u003ca href=\"https://www.name.com\" target=\"_blank\" rel=\"noopener noreferrer\"\u003eName.com\u003c/a\u003e account.\u003c/p\u003e\n\u003cp\u003e \u003c/p\u003e\n\u003cp\u003eFirst, you will need to go to the \u003cstrong\u003e\u003ca href=\"https://www.name.com/account/product\" target=\"_blank\" rel=\"noopener noreferrer\"\u003eMy Products\u003c/a\u003e\u003c/strong\u003e page and select the Titan Email product associated with the domain you are looking to manage. \u003c/p\u003e\n\u003cp\u003e \u003c/p\u003e\n\u003cp\u003eOnce on the product page, select Email Accounts. Please note you may need to scroll down slightly to see these options:\u003c/p\u003e\n\u003cp\u003e\u003cimg src=\"https://cs.name.com/hc/article_attachments/17733391993619\" alt=\"Screenshot\"\u003e\u003c/p\u003e\n\u003cp\u003e \u003c/p\u003e\n\u003cp\u003eOnce the Email Accounts tool loads, you can click three verticle dots and choose the Reset Password option from the menu for the account you are needing to reset the password for:\u003c/p\u003e\n\u003cp\u003e​​​\u003cimg src=\"https://cs.name.com/hc/article_attachments/17733391995411\" alt=\"Screenshot\"\u003e\u003c/p\u003e","user_segment_ids":[]},{"id":15335723962515,"url":"https://name.zendesk.com/api/v2/help_center/en-us/articles/15335723962515.json","html_url":"https://cs.name.com/hc/en-us/articles/15335723962515-Manual-Transfer-Name-com-Email-to-Titan-Email","author_id":1508774360721,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"section_id":4412817389715,"created_at":"2023-03-30T17:08:58Z","updated_at":"2023-03-30T17:17:16Z","name":"Manual Transfer: Name.com Email to Titan Email","title":"Manual Transfer: Name.com Email to Titan Email","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2023-03-30T17:12:14Z","user_segment_id":null,"permission_group_id":303548,"content_tag_ids":[],"label_names":["Name.com Email","Titan Email"],"body":"\u003cp\u003e1. The first step is to purchase your Titan email product. Consider how much storage you might need prior to purchasing your product. You may want to review your existing email product to see how much storage you need. You can learn more about the Titan Email product here: \u003ca href=\"https://www.google.com/url?q=https://www.name.com/titan-email\u0026amp;sa=D\u0026amp;source=docs\u0026amp;ust=1680192445424688\u0026amp;usg=AOvVaw3qEZKhssH9ZP918qjIQoQG\" target=\"_blank\" rel=\"noopener noreferrer\" data-rawhref=\"https://www.name.com/titan-email\"\u003ehttps://www.name.com/titan-email\u003c/a\u003e\u003cbr\u003e\u003cbr\u003e2. Once you've purchased your Titan Email product, you can import your emails from your existing email over to Titan by following these steps or visiting the Titan article: \u003ca href=\"https://www.google.com/url?q=https://support.titan.email/hc/en-us/articles/900001261443-Import-emails-to-Titan\u0026amp;sa=D\u0026amp;source=docs\u0026amp;ust=1680192445424855\u0026amp;usg=AOvVaw1mmjUrwv2dUWM1OtWZUo95\" target=\"_blank\" rel=\"noopener noreferrer\" data-rawhref=\"https://support.titan.email/hc/en-us/articles/900001261443-Import-emails-to-Titan\"\u003ehttps://support.titan.email/hc/en-us/articles/900001261443-Import-emails-to-Titan\u003c/a\u003e\u003c/p\u003e\n\u003cp\u003e \u003c/p\u003e\n\u003cp\u003e3. Setup your Titan email account, select the domain that was previously setup with your Name.com email or previous email provider. The DNS will automatically be configured if the domain is under management with Name.com and using our nameservers. Otherwise, the user will need to set the appropriate DNS records with their registrar or nameserver host (\u003ca href=\"https://support.titan.email/hc/en-us/articles/360036853934-Setup-Titan-for-your-domain\"\u003e\u003cspan class=\"wysiwyg-underline\"\u003emanual setup link\u003c/span\u003e\u003c/a\u003e). \u003c/p\u003e\n\u003cp\u003e \u003c/p\u003e\n\u003cp\u003e4. Create the email address in Titan. After you've created the new email account, you can use the Import Email Data option to port your old email data into your new Titan Email account.\u003c/p\u003e\n\u003cp\u003e\u003cimg src=\"https://lh4.googleusercontent.com/VcUurRHXWmXCZw8TkmgUXChn--28f6hw_nylN5Mf0wAeo2exM0kMnSosG6KriiJVxV8AdgRGJIqzvNiaRLmePL2yOk7YvjIJPfH6U34fAMmZmDe5eKPhF_RPqkF9BFTkO4VXsjVYwmHMyO8Dv0yvgQ\"\u003e\u003c/p\u003e\n\u003cp\u003e\u003cimg src=\"https://lh6.googleusercontent.com/U7k4R0lJYw4tZ0kP1k4Y8HF6CJj2gyX1FIn0GAtbJACfL4s6KnqdX1uVP6ySKOwGjTtAGa45MVjKHXLiwP_77ZDJCZV58PI3o0IqUG1PUAcCguckNPFX1BVv_jKhsKFw7d70DuI-5BmlNlPZNeQXvA\"\u003e\u003c/p\u003e\n\u003cp class=\"wysiwyg-indent1\"\u003e \u003c/p\u003e\n\u003cp\u003e5. Click Import Email data tile in the Titan Management Page\u003c/p\u003e\n\u003cp class=\"wysiwyg-indent1\"\u003e\u003cimg src=\"https://lh4.googleusercontent.com/SOd_aTxIbWFzrHJf4hmHvALPkvrIZPD7msiVHAWq-yhEjHytovo0PttPwUhRik_T4I2r_IkTfTGfgEWmz1BEZwGynHQxqi7Y3VZOy2K_vmZOqfxSdDw6uIXmVa56iXSu4gIMumMEyzVUc7QOr8KBfQ\"\u003e\u003c/p\u003e\n\u003cp\u003e6. Fill in the fields requested - IMAP information can be found at the bottom of the user’s Name.com email management page (as seen in the second image below). \u003c/p\u003e\n\u003cp class=\"wysiwyg-indent1\"\u003e\u003cimg src=\"https://lh4.googleusercontent.com/YIVQdXqpzdfZgQ4zOQunO9k9ImJXqQQrGBLb33PFMGEgBCFaysJWzgmILMF4YnDqc_eiZE0ZGSVel5mFVl9GwHcnR276LZLdtiAOf-sT043QE79w9ECEz2UMqlv6yRZEJne-1iOTdEMT61o_hvTIWQ\"\u003e\u003c/p\u003e\n\u003cp class=\"wysiwyg-indent1\"\u003e\u003cimg src=\"https://lh6.googleusercontent.com/oiIYsSNVZlZNQXjMYCG53QwQdgG2Q6VJE4CjwSKvgeTYCW_Ing0Zv6U-eL5ziyxqbGsi-Zp7ijsBy9pW38xxMd733pb9vE-qLzfgGiyw0nMHlotG2fUAosYRvvg5F4uax6PRTIxv97u8UUVHNn29lA\"\u003e\u003c/p\u003e\n\u003cp\u003e7. Once submitted, the status will be reflected within the import email section:\u003c/p\u003e\n\u003cp class=\"wysiwyg-indent1\"\u003e\u003cimg src=\"https://lh6.googleusercontent.com/8h784x1CTRJI1L-dv_zZmbW3FEC5qBg019TRvPzDQ0yAcuvvHzBSNbxe3JFq48LmbbO7bUN3OSNdzDU6ml0Gl5sIfkFGakDWldSGv9QnJtlEuC9F-NHMZZy0EMf_jaqVIi5pTwUpuKZBBIGYLRNL9g\"\u003e\u003c/p\u003e\n\u003cp\u003e8. The notification email address will let the user know when the data has been imported successfully:\u003c/p\u003e\n\u003cp class=\"wysiwyg-indent1\"\u003e\u003cimg src=\"https://lh4.googleusercontent.com/V1qveZyyJm9t5fRiuZ56ElylD-APVNd2YifQWfKDv2yHd4i3DFb3k2mknGxPOXT6OlmUGkmegBpUNgxJf8vD_LgTkNh3-aaJ3apSxSqKu1buHmZnZiMp75Ga3XEk0e00dGKJDZRtpY2H1GN2iPZzGA\"\u003e\u003c/p\u003e\n\u003cp class=\"wysiwyg-indent1\"\u003e9. Items are in the Titan mailbox!! Success!! \u003c/p\u003e","user_segment_ids":[]},{"id":13581854644883,"url":"https://name.zendesk.com/api/v2/help_center/en-us/articles/13581854644883.json","html_url":"https://cs.name.com/hc/en-us/articles/13581854644883-One-time-codes-for-logging-into-your-name-com-account","author_id":377485228973,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"section_id":200829807,"created_at":"2023-02-01T17:34:08Z","updated_at":"2025-09-11T19:14:03Z","name":"One-time codes for logging into your name.com account","title":"One-time codes for logging into your name.com account","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2025-09-11T19:14:03Z","user_segment_id":null,"permission_group_id":303548,"content_tag_ids":[],"label_names":[],"body":"\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eRecently we’ve added some additional security features to name.com accounts to keep up with industry practices and customer demand. Please note that this process is not required on accounts that have already opted to set up additional security measures such as 2FA or IP restrictions. \u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e \u003c/p\u003e\n\u003ch2 id=\"h_01J9YM8DBKY9TN1THPV22T57VR\"\u003eSteps\u003c/h2\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eWhen logging into your name.com account, you will enter your username and password like normal. Next, our system will verify where you wish to send this code.\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e \u003c/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eBy default, the email address on file with your name.com account will be available:\u003c/span\u003e\u003cimg src=\"https://cs.name.com/hc/article_attachments/13581583689235\" alt=\"MFA_Main.png\" width=\"398\" height=\"311\"\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eIf you do not have access to this email currently, click on the “I don’t have access to that email” option: \u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cimg src=\"https://cs.name.com/hc/article_attachments/13581630424851\" alt=\"MFA_SMS_1.png\" width=\"395\" height=\"309\"\u003e\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eNow the phone number on file with your name.com account can be selected for either text or phone call recording:\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cimg src=\"https://cs.name.com/hc/article_attachments/13581634203667\" alt=\"MFA_SMS_2.png\" width=\"393\" height=\"339\"\u003e\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cimg src=\"https://cs.name.com/hc/article_attachments/14808870316691\" alt=\"Screenshot_2023-03-13_at_1.25.13_PM.png\" width=\"426\" height=\"405\"\u003e\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003ePlease allow a few moments for the code to be delivered to the selected contact method. Once you have the code you can enter it to gain access to your name.com account:\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cimg src=\"https://cs.name.com/hc/article_attachments/13581679366803\" alt=\"MFA_Code.png\" width=\"387\" height=\"295\"\u003e\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cstrong\u003ePlease note: Requesting a new code will void any previous codes. If you are experiencing a slight delay in delivery, please leave the page open and wait a few minutes for the code to arrive.\u003c/strong\u003e\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eUpon successfully logging into your name.com account, you will not be prompted for the code on that device for 30 days. If you wish to utilize the alternative options of 2FA or an IP restriction if you have a static IP, please see our other articles on how to configure those:\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003ca href=\"https://www.name.com/support/articles/205934297-setting-up-two-step-verification-with-google-authenticator\" target=\"_blank\" rel=\"noopener noreferrer\"\u003eSetting up Two-Step Verification with Google Authenticator\u003c/a\u003e\u003c/p\u003e\n\u003cp\u003e\u003ca href=\"https://www.name.com/support/articles/205188378-adding-ip-restrictions-to-your-account\" target=\"_blank\" rel=\"noopener noreferrer\"\u003eAdding IP restrictions to your account\u003c/a\u003e\u003c/p\u003e\n\u003cp\u003e \u003c/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eIn the event you are unable to receive this code due to your contact information being out of date, please submit all requested information on this form for us to review:\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003ca href=\"https://www.name.com/login-support\"\u003ehttps://www.name.com/login-support\u003c/a\u003e\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e \u003c/p\u003e\n\u003cp\u003e \u003c/p\u003e","user_segment_ids":[]},{"id":10921941849491,"url":"https://name.zendesk.com/api/v2/help_center/en-us/articles/10921941849491.json","html_url":"https://cs.name.com/hc/en-us/articles/10921941849491-How-to-locate-and-use-Wix-Domain-bundle-voucher-at-a-later-date","author_id":1511006977881,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"section_id":10915840962579,"created_at":"2022-11-02T21:23:44Z","updated_at":"2025-07-30T16:11:56Z","name":"How to locate and use Wix Domain bundle voucher at a later date.","title":"How to locate and use Wix Domain bundle voucher at a later date.","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2025-07-30T16:11:56Z","user_segment_id":null,"permission_group_id":303548,"content_tag_ids":[],"label_names":[],"body":"\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eWhen you purchase any of our Wix Hosting Products you will get a Free Custom Domain Voucher*. You can choose to use it right away to get a new domain with your Wix product or you can save the voucher for a later date. This voucher is good for one year from the time of purchase of the Wix Product.\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e \u003c/p\u003e\n\u003cp\u003e\u003cimg src=\"https://cs.name.com/hc/article_attachments/10921821877779\" alt=\"Screenshot_2022-11-02_at_11.47.58_AM.png\" width=\"512\" height=\"506\"\u003e\u003cbr\u003e\u003cbr\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eIf you choose the option to save it for later then you can find this voucher through these steps:\u003c/span\u003e\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan style=\"font-weight: 400;\"\u003eLog into your name.com account.\u003c/span\u003e\u003c/li\u003e\n\u003cli\u003e\n\u003cspan style=\"font-weight: 400;\"\u003eGo to your Account Overview by clicking on the User icon (\u003c/span\u003e\u003cspan style=\"font-weight: 400;\"\u003e), located at the top right, open the drop-down menu and click Account.\u003c/span\u003e\n\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u003cimg src=\"https://cs.name.com/hc/article_attachments/10921839211027\" alt=\"Screenshot_2022-11-01_at_5.54.15_PM.png\" width=\"339\" height=\"346\"\u003e\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan style=\"font-weight: 400;\"\u003eYou will see ‘Domain Voucher’ under 'You have 1 new alert!'. You will click on the ‘Get My Free Domain’.\u003c/span\u003e\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u003cimg src=\"https://cs.name.com/hc/article_attachments/10921895346195\" alt=\"Screenshot_2022-11-01_at_5.51.14_PM.png\"\u003e\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan style=\"font-weight: 400;\"\u003eThe Voucher will autofill the promo code slot when you add a domain to your cart and you should see the domain as free. Then you can check out. \u003c/span\u003e\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e \u003c/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003e*\u003c/span\u003e\u003cspan style=\"font-weight: 400;\"\u003eVoucher up to $20 USD\u003c/span\u003e\u003c/p\u003e","user_segment_ids":[]},{"id":10921720173971,"url":"https://name.zendesk.com/api/v2/help_center/en-us/articles/10921720173971.json","html_url":"https://cs.name.com/hc/en-us/articles/10921720173971-Getting-support-for-your-Wix-product","author_id":1511006977881,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"section_id":10915840962579,"created_at":"2022-11-02T21:15:34Z","updated_at":"2024-01-02T18:46:54Z","name":"Getting support for your Wix product","title":"Getting support for your Wix product","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2024-01-02T18:46:37Z","user_segment_id":null,"permission_group_id":303548,"content_tag_ids":[],"label_names":[],"body":"\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eName.com has partnered with Wix to give you the best hosting experience. This means you can purchase your Wix product with us and manage it along with your domains and other Name.com products while also getting excellent support directly from Name.com and Wix. \u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eIf any issues come up with the functionality or features of the Wix Hosting Product then you can go directly to Wix and they will be able to troubleshoot and assist with your website. \u003c/span\u003e\u003cspan style=\"font-weight: 400;\"\u003eYou can chat with Wix at this link: \u003c/span\u003e\u003ca href=\"https://www.wix.com/about/contact-us\"\u003eChat Here\u003c/a\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eName.com will be able to help assist with any purchasing, setting up the product, or any other billing-related issues that may arise. \u003c/span\u003e\u003cspan style=\"font-weight: 400;\"\u003eYou can reach us by \u003c/span\u003e\u003ca href=\"https://www.name.com/support/articles/360001081087-chatting-with-name-com-live-support-agents?keyword=chat\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eChatting with a Live Agent\u003c/span\u003e\u003c/a\u003e\u003cspan style=\"font-weight: 400;\"\u003e or submitting a ticket at \u003ca href=\"https://www.name.com/support-ticket\"\u003ename.com/support-ticket\u003c/a\u003e\u003c/span\u003e\u003cspan style=\"font-weight: 400;\"\u003e. You can also read more helpful articles here: \u003c/span\u003e\u003ca href=\"https://www.name.com/support/categories/200297147-websites\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eWix Knowledge Base Articles\u003c/span\u003e\u003c/a\u003e\u003c/p\u003e","user_segment_ids":[]},{"id":10921497031443,"url":"https://name.zendesk.com/api/v2/help_center/en-us/articles/10921497031443.json","html_url":"https://cs.name.com/hc/en-us/articles/10921497031443-How-to-set-up-Wix-in-your-Name-com-account","author_id":1511006977881,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"section_id":10915840962579,"created_at":"2022-11-02T21:08:21Z","updated_at":"2025-07-30T16:12:55Z","name":"How to set up Wix in your Name.com account","title":"How to set up Wix in your Name.com account","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2025-07-30T16:12:55Z","user_segment_id":null,"permission_group_id":303548,"content_tag_ids":[],"label_names":[],"body":"\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eHow to assign your domain to your Wix Product:\u003c/span\u003e\u003c/p\u003e\n\u003col\u003e\n\u003cli style=\"font-weight: 400;\" aria-level=\"1\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eLog into your name.com account.\u003c/span\u003e\u003c/li\u003e\n\u003cli style=\"font-weight: 400;\" aria-level=\"1\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eGo to \u003cstrong\u003eMy Products\u003c/strong\u003e located on the top right. Then click \u003cstrong\u003eView all Sites\u003c/strong\u003e next to your Wix Product.\u003c/span\u003e\u003c/li\u003e\n\u003cli style=\"font-weight: 400;\" aria-level=\"1\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eClick \u003cstrong\u003eCreate New Site\u003c/strong\u003e and you will be redirected to Wix. You will then go through the steps of creating your website.\u003c/span\u003e\u003c/li\u003e\n\u003cli style=\"font-weight: 400;\" aria-level=\"1\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eOnce you finish those steps and enter the Wix Dashboard, you can go back to your Wix product in your name.com account.  \u003c/span\u003e\u003c/li\u003e\n\u003cli style=\"font-weight: 400;\" aria-level=\"1\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eUnder \u003cstrong\u003eYour Wix Plans\u003c/strong\u003e you will \u003cstrong\u003eassign your plan\u003c/strong\u003e and choose the website you created by clicking \u003cstrong\u003echoose this site\u003c/strong\u003e.\u003c/span\u003e\u003c/li\u003e\n\u003cli style=\"font-weight: 400;\" aria-level=\"1\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eGo to \u003cstrong\u003eManage Plan\u003c/strong\u003e then click Connect Existing Domain and choose the domain you want to be associated with your Wix Website. and click Update.\u003c/span\u003e\u003c/li\u003e\n\u003c/ol\u003e","user_segment_ids":[]},{"id":10916941027731,"url":"https://name.zendesk.com/api/v2/help_center/en-us/articles/10916941027731.json","html_url":"https://cs.name.com/hc/en-us/articles/10916941027731-Connecting-your-domain-name-to-your-Wix-site","author_id":377485228973,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"section_id":10915840962579,"created_at":"2022-11-02T18:45:54Z","updated_at":"2022-11-03T20:59:13Z","name":"Connecting your domain name to your Wix site","title":"Connecting your domain name to your Wix site","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2022-11-03T20:59:11Z","user_segment_id":null,"permission_group_id":303548,"content_tag_ids":[],"label_names":[],"body":"\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eTo connect a domain you own to your Wix site, there are two main options you can choose from. Each option will achieve the same thing but can result in different DNS management options. \u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e \u003c/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eThe first option is to connect your domain name to your Wix site is through the DNS records. With this option, your DNS will still be managed through your current nameserver/DNS provider. To find the DNS records for your Wix site, please reference the following steps regarding Wix dashboard:\u003c/span\u003e\u003c/p\u003e\n\u003cul\u003e\n\u003cli style=\"font-weight: 400;\" aria-level=\"1\"\u003e\n\u003cspan style=\"font-weight: 400;\"\u003eSelect \u003c/span\u003e\u003cstrong\u003eSettings\u003c/strong\u003e\u003cspan style=\"font-weight: 400;\"\u003e from the menu on the left of the screen.\u003c/span\u003e\n\u003c/li\u003e\n\u003cli style=\"font-weight: 400;\" aria-level=\"1\"\u003e\n\u003cspan style=\"font-weight: 400;\"\u003eChoose \u003c/span\u003e\u003cstrong\u003eDomains\u003c/strong\u003e\u003cspan style=\"font-weight: 400;\"\u003e from the Settings menu.\u003c/span\u003e\n\u003c/li\u003e\n\u003cli style=\"font-weight: 400;\" aria-level=\"1\"\u003e\n\u003cspan style=\"font-weight: 400;\"\u003eType your domain name into the search bar and select Let’s Go, then select \u003c/span\u003e\u003cstrong\u003eYes, I own this domain\u003c/strong\u003e\u003cspan style=\"font-weight: 400;\"\u003e.\u003cbr\u003e\u003c/span\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cimg src=\"https://cs.name.com/hc/article_attachments/10953216381843\" alt=\"Screen_Shot_2022-11-02_at_11.09.53_AM.png\"\u003e\u003c/span\u003e\n\u003c/li\u003e\n\u003cli style=\"font-weight: 400;\" aria-level=\"1\"\u003e\n\u003cspan style=\"font-weight: 400;\"\u003eA page will display outlining some basic information about connecting your domain and propagation times. To move on to the next step, select \u003c/span\u003e\u003cstrong\u003eStart\u003c/strong\u003e\u003cspan style=\"font-weight: 400;\"\u003e.\u003c/span\u003e\n\u003c/li\u003e\n\u003cli style=\"font-weight: 400;\" aria-level=\"1\"\u003e\n\u003cspan style=\"font-weight: 400;\"\u003eAt the top of the page there will now be an option to select \u003c/span\u003e\u003cstrong\u003eIf you prefer, you can connect by \u003c/strong\u003e\u003cstrong\u003epointing\u003c/strong\u003e\u003cstrong\u003e. \u003c/strong\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cbr\u003e\u003c/span\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cimg src=\"https://cs.name.com/hc/article_attachments/10953209429523\" alt=\"Screen_Shot_2022-11-02_at_10.12.36_AM.png\"\u003eClicking the blue pointing option will direct you to a final page where the DNS records will be displayed after following the prompts. \u003c/span\u003e\n\u003c/li\u003e\n\u003cli style=\"font-weight: 400;\" aria-level=\"1\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eCopy/paste the provided DNS records (1 “www” CNAME \u0026amp; 1 bare A record) into your DNS through your nameserver/DNS provider. \u003c/span\u003e\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eThe second option to connect your domain name to your Wix site is by changing your nameservers. This option will mean that ALL of your DNS records for the connected domain name will need to be managed through the Wix dashboard. To find the nameservers for your Wix site, please reference the following steps regarding Wix dashboard:\u003c/span\u003e\u003c/p\u003e\n\u003cul\u003e\n\u003cli style=\"font-weight: 400;\" aria-level=\"1\"\u003e\n\u003cspan style=\"font-weight: 400;\"\u003eSelect \u003c/span\u003e\u003cstrong\u003eSettings\u003c/strong\u003e\u003cspan style=\"font-weight: 400;\"\u003e from the menu on the left of the screen.\u003c/span\u003e\n\u003c/li\u003e\n\u003cli style=\"font-weight: 400;\" aria-level=\"1\"\u003e\n\u003cspan style=\"font-weight: 400;\"\u003eChoose \u003c/span\u003e\u003cstrong\u003eDomains\u003c/strong\u003e\u003cspan style=\"font-weight: 400;\"\u003e from the Settings menu.\u003c/span\u003e\n\u003c/li\u003e\n\u003cli style=\"font-weight: 400;\" aria-level=\"1\"\u003e\n\u003cspan style=\"font-weight: 400;\"\u003eType your domain name into the search bar and select Let’s Go, then select \u003c/span\u003e\u003cstrong\u003eYes, I own this domain\u003c/strong\u003e\u003cspan style=\"font-weight: 400;\"\u003e.\u003cbr\u003e\u003c/span\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cimg src=\"https://cs.name.com/hc/article_attachments/10953216381843\" alt=\"Screen_Shot_2022-11-02_at_11.09.53_AM.png\"\u003e\u003c/span\u003e\n\u003c/li\u003e\n\u003cli style=\"font-weight: 400;\" aria-level=\"1\"\u003e\n\u003cspan style=\"font-weight: 400;\"\u003eA page will display outlining some basic information about connecting your domain and propagation times. To move on to the next step, select \u003c/span\u003e\u003cstrong\u003eStart\u003c/strong\u003e\u003cspan style=\"font-weight: 400;\"\u003e.\u003c/span\u003e\n\u003c/li\u003e\n\u003cli style=\"font-weight: 400;\" aria-level=\"1\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eGo through the prompts on the page to have your two Wix nameservers displayed. \u003c/span\u003e\u003c/li\u003e\n\u003cli style=\"font-weight: 400;\" aria-level=\"1\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eCopy/paste these nameservers and apply them through your domain registrar.\u003c/span\u003e\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eFor additional information on adding and managing your DNS records through Wix, please \u003c/span\u003e\u003ca href=\"https://support.wix.com/en/article/managing-dns-records-in-your-wix-account\"\u003e\u003cspan style=\"font-weight: 400;\"\u003esee this Wix article\u003c/span\u003e\u003c/a\u003e\u003cspan style=\"font-weight: 400;\"\u003e. \u003c/span\u003e\u003c/p\u003e","user_segment_ids":[]},{"id":4629841988627,"url":"https://name.zendesk.com/api/v2/help_center/en-us/articles/4629841988627.json","html_url":"https://cs.name.com/hc/en-us/articles/4629841988627-Adjusting-MailScanner-and-SPAM-settings-for-Hosting-Email","author_id":377485228973,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"section_id":200844268,"created_at":"2022-03-08T17:40:40Z","updated_at":"2023-12-12T22:20:37Z","name":"Adjusting MailScanner and SPAM settings for Hosting Email","title":"Adjusting MailScanner and SPAM settings for Hosting Email","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2023-09-28T17:32:07Z","user_segment_id":null,"permission_group_id":303548,"content_tag_ids":[],"label_names":[],"body":"\u003cp\u003eWe have enabled MailScanner on our servers for customers to use with their hosting email. MailScanner is a widely used email security system that scans for remote resources, viruses, spam, phishing, malware, and other attacks and might update the subject line based on that scan. If you wish to modify the settings, you can do so through cPanel \u0026gt;\u0026gt; MailScanner (within the Email section).\u003c/p\u003e\n\u003cp\u003e \u003c/p\u003e\n\u003cp\u003e\u003cimg src=\"https://cs.name.com/hc/article_attachments/4772325267987\" alt=\"MailScanner.png\"\u003e\u003c/p\u003e\n\u003cp\u003e \u003c/p\u003e\n\u003cp\u003eHere, there are several options you can configure:\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cimg src=\"https://cs.name.com/hc/article_attachments/4772317439123\" alt=\"MailScanner2.png\"\u003e\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003e \u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eMailControl:\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003eThis is where any incoming emails that are quarantined would show.\u003c/p\u003e\n\u003cp\u003e \u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eEmail Black/Whitelist settings:\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003eHere you can Black/Whitelist email addresses. Please note that whitelisted emails will not be subject to scanning. There are three supported formats:\u003c/p\u003e\n\u003cul dir=\"auto\"\u003e\n\u003cli\u003e\n\u003ca href=\"mailto:name@domain.tld\" target=\"_blank\" rel=\"noopener noreferrer\"\u003ename@domain.tld\u003c/a\u003e - this Black/Whitelists a specific address.\u003c/li\u003e\n\u003cli\u003e*@domain.tld - this Black/Whitelists a specific domain.\u003c/li\u003e\n\u003cli\u003e*@*.tld - this Black/Whitelists an entire TLD such as .com.\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e \u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eOther settings:\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003eScoring for high and low-scoring spam can be set here, as well as specify an email to forward spam to if desired.\u003c/p\u003e\n\u003cp\u003e \u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eAll/Individual Domain Settings:\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003e \u003c/p\u003e\n\u003cp\u003e\u003cimg src=\"https://cs.name.com/hc/article_attachments/4772347176723\" alt=\"MailScanner3.png\"\u003e\u003c/p\u003e\n\u003cp\u003e \u003c/p\u003e\n\u003cp\u003eYou can adjust the behavior for all domains, or on an individual domain basis here. Spam and Virus scanning can be enabled/disabled and delivery options for high/low scoring spam can be set through the dropdown options.\u003c/p\u003e\n\u003cp\u003e \u003c/p\u003e\n\u003cp\u003eOnce you have made any changes to MailScanner settings, please ensure to select the \"Change\" button at the bottom of the options screen you made changes through. Any changes that are made will be recognized as the server checks every 10 minutes, though it can take a few hours to see the full effects through your inbox.\u003c/p\u003e\n\u003cp\u003e \u003c/p\u003e","user_segment_ids":[]},{"id":4412817401107,"url":"https://name.zendesk.com/api/v2/help_center/en-us/articles/4412817401107.json","html_url":"https://cs.name.com/hc/en-us/articles/4412817401107-Help-with-Titan-Email","author_id":1002850738,"comments_disabled":false,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"section_id":4412817389715,"created_at":"2021-12-15T20:11:27Z","updated_at":"2022-01-24T16:22:44Z","name":"Help with Titan Email","title":"Help with Titan Email","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2022-01-24T16:22:44Z","user_segment_id":null,"permission_group_id":303548,"content_tag_ids":[],"label_names":[],"body":"\u003cp\u003eTitan keeps their Knowledge Base articles updated regularly. Please search in their Knowledge Base to assist with your request. View the Titan Knowledge Base at \u003ca href=\"https://support.titan.email/hc/en-us\" target=\"_self\" rel=\"undefined\"\u003esupport.titan.email\u003c/a\u003e.\u003c/p\u003e","user_segment_ids":[]},{"id":4408554812179,"url":"https://name.zendesk.com/api/v2/help_center/en-us/articles/4408554812179.json","html_url":"https://cs.name.com/hc/en-us/articles/4408554812179-Troubleshooting-UbiquiTLS-Free-TLS-Certificate-DV-SSL-Setup","author_id":364002557847,"comments_disabled":false,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"section_id":200844238,"created_at":"2021-10-13T20:10:33Z","updated_at":"2024-06-20T21:42:51Z","name":"Troubleshooting UbiquiTLS™ Free TLS Certificate DV SSL Setup","title":"Troubleshooting UbiquiTLS™ Free TLS Certificate DV SSL Setup","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2024-06-20T21:42:46Z","user_segment_id":null,"permission_group_id":303568,"content_tag_ids":[],"label_names":[],"body":"\u003cp\u003eSetting up your UbiquiTLS™ Free TLS Certificate DV SSL that came with the Advanced Security product on your domain can be a little tricky from time to time. Luckily, there are some tips to make the process much easier.\u003c/p\u003e\n\u003cp\u003e \u003c/p\u003e\n\u003cp\u003eFirst, make sure you are using our Name.com nameservers. \u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe domain needs our nameservers to install and verify a TXT record so that the certificate may be issued.\u003c/li\u003e\n\u003cli\u003eYou can use any nameservers you want after the SSL is issued. \u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e \u003c/p\u003e\n\u003cp\u003eNext, make sure your CSR is valid. \u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cp\u003ePlease make sure you are generating your CSR for the bare domain \u003cstrong\u003eyourdomain.com \u003c/strong\u003ebut add the www subdomain \u003cstrong\u003ewww.yourdomain.com\u003c/strong\u003e under the Subject Alternative Name (SAN) field. \u003c/p\u003e\n\u003c/li\u003e\n\u003cli\u003e\n\u003cp\u003ePlease also make sure you generate the Key size for \u003cstrong\u003e2048\u003c/strong\u003e rather than \u003cstrong\u003e4096\u003c/strong\u003e.\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cp\u003eThe Symantec EE SSL \u003cstrong\u003edoes not \u003c/strong\u003esupport 4096 key sizes.\u003c/p\u003e\n\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e \u003c/p\u003e\n\u003cp\u003eFinally, make sure there are no CNAME records on the bare domain. \u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003eSome hosting providers recommend a CNAME record on the bare domain. Unfortunately, CNAME records will trump all other records on a bare domain. The TXT verification record that is required to set up the SSL needs to go on the bare domain and your CNAME record will cause the validation to fail. \u003c/li\u003e\n\u003cli\u003eYou can temporarily change your CNAME record to an ANAME record. Then change it back to a CNAME record after your SSL is setup. \u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e \u003c/p\u003e","user_segment_ids":[]},{"id":4408235975443,"url":"https://name.zendesk.com/api/v2/help_center/en-us/articles/4408235975443.json","html_url":"https://cs.name.com/hc/en-us/articles/4408235975443-Payment-Failure-India-Recurring-Online-Transactions-Mandate","author_id":121345766,"comments_disabled":false,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"section_id":200829937,"created_at":"2021-10-07T17:36:11Z","updated_at":"2023-12-12T22:19:46Z","name":"Payment Failure - India Recurring Online Transactions Mandate","title":"Payment Failure - India Recurring Online Transactions Mandate","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2023-10-25T14:20:22Z","user_segment_id":null,"permission_group_id":303568,"content_tag_ids":[],"label_names":["india","rupee"],"body":"\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eAs of October 1, 2021, The Reserve Bank of India released a mandate that restricts the use of saved payment methods on e-commerce sites. You have 2 options that will allow you to make successful purchases on \u003c/span\u003e\u003ca href=\"https://www.name.com/\"\u003eName.com\u003c/a\u003e\u003cspan style=\"font-weight: 400;\"\u003e. \u003c/span\u003e\u003c/p\u003e\n\u003cul\u003e\n\u003cli style=\"font-weight: 400;\" aria-level=\"1\"\u003e\n\u003cspan style=\"font-weight: 400;\"\u003eUse a new payment method that is not saved as a payment profile on \u003c/span\u003e\u003ca href=\"https://www.name.com/\"\u003eName.com\u003c/a\u003e\u003cspan style=\"font-weight: 400;\"\u003e.\u003c/span\u003e\n\u003c/li\u003e\n\u003cli style=\"font-weight: 400;\" aria-level=\"1\"\u003e\n\u003cspan style=\"font-weight: 400;\"\u003eDelete your current payment profile and then complete the order as a one-time payment. Manage your payment profiles here: \u003c/span\u003e\u003ca href=\"https://www.name.com/account/paymentprofile\"\u003e\u003cspan style=\"font-weight: 400;\"\u003ehttps://www.name.com/account/paymentprofile\u003c/span\u003e\u003c/a\u003e\u003cspan style=\"font-weight: 400;\"\u003e. \u003c/span\u003e\n\u003c/li\u003e\n\u003c/ul\u003e","user_segment_ids":[]},{"id":4407793068819,"url":"https://name.zendesk.com/api/v2/help_center/en-us/articles/4407793068819.json","html_url":"https://cs.name.com/hc/en-us/articles/4407793068819-Request-a-Refund","author_id":1002850738,"comments_disabled":false,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"section_id":200829907,"created_at":"2021-09-29T21:51:11Z","updated_at":"2023-11-30T21:57:36Z","name":"Request a Refund","title":"Request a Refund","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2023-11-30T21:57:35Z","user_segment_id":null,"permission_group_id":303548,"content_tag_ids":[],"label_names":[],"body":"\u003cp\u003eWe appreciate your business and offer many refunds as a courtesy to our customers. To request a refund, please follow these steps:\u003c/p\u003e\n\u003cp\u003e \u003c/p\u003e\n\u003cp\u003e1. Log in to your \u003ca href=\"https://www.name.com\" target=\"_blank\" rel=\"noopener noreferrer\"\u003ename.com\u003c/a\u003e account.\u003c/p\u003e\n\u003cp\u003e2. \u003cspan style=\"font-weight: 400;\"\u003eClick on the \u003c/span\u003e\u003cstrong\u003eUser\u003c/strong\u003e\u003cspan style=\"font-weight: 400;\"\u003e icon (\u003cimg src=\"https://cs.name.com/hc/article_attachments/23590555688723\" alt=\"user-icon.png\" width=\"12\" height=\"13\"\u003e), located at the top right, open the drop down menu, and click \u003c/span\u003e\u003cstrong\u003eBilling\u003c/strong\u003e\u003cspan style=\"font-weight: 400;\"\u003e.\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e3. On the left-hand side, click \u003cstrong\u003eOrder History \u003c/strong\u003eunder \u003cstrong\u003eBILLING\u003c/strong\u003e.\u003c/p\u003e\n\u003cp\u003e4. Find the order you want to refund and click the corresponding \u003cstrong\u003eOrder ID\u003c/strong\u003e link.\u003c/p\u003e\n\u003cp\u003e5. Click the button \u003cstrong\u003eRequest a refund\u003c/strong\u003e located at the bottom.\u003c/p\u003e\n\u003cp\u003e6. Choose the items you would like refunded and check the two boxes.\u003c/p\u003e\n\u003cp\u003e7. Click \u003cstrong\u003eRequest Refund\u003c/strong\u003e to submit.\u003c/p\u003e\n\u003cp\u003e \u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eNote\u003c/strong\u003e: Only items eligible for a refund will show the \u003cstrong\u003eRequest a refund\u003c/strong\u003e button on the order details page. Review our \u003ca href=\"https://www.name.com/policies/refund\" target=\"_self\"\u003eRefund Policy\u003c/a\u003e here for more details on what items are eligible for a refund.\u003c/p\u003e","user_segment_ids":[]},{"id":4406387964051,"url":"https://name.zendesk.com/api/v2/help_center/en-us/articles/4406387964051.json","html_url":"https://cs.name.com/hc/en-us/articles/4406387964051-Retaining-your-DNS-when-transferring-to-name-com","author_id":121345766,"comments_disabled":false,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"section_id":200844188,"created_at":"2021-09-03T20:53:01Z","updated_at":"2026-01-01T23:59:08Z","name":"Retaining your DNS when transferring to name.com","title":"Retaining your DNS when transferring to name.com","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-01-01T23:59:08Z","user_segment_id":null,"permission_group_id":303568,"content_tag_ids":[],"label_names":[],"body":"\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eTransferring domain names to \u003c/span\u003e\u003ca href=\"https://www.name.com/\"\u003e\u003cspan style=\"font-weight: 400;\"\u003ename.com\u003c/span\u003e\u003c/a\u003e\u003cspan style=\"font-weight: 400;\"\u003e an importing the DNS from your current provider is easy! \u003c/span\u003e\u003cbr\u003e\u003cbr\u003e\u003cspan style=\"font-weight: 400;\"\u003eTo transfer a domain name, there are a few requirements to be met. This article covers what makes a domain eligible for transfer as well as the steps necessary to transfer a domain from your losing registrar to your name.com account.\u003c/span\u003e\u003c/p\u003e\u003cul\u003e\n\u003cli style=\"font-weight: 400;\" aria-level=\"1\" data-list-item-id=\"e64e037bc321e577bfdf30c991454238e\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eThe domain name must have been registered at least 60 days ago.\u003c/span\u003e\u003c/li\u003e\n\u003cli style=\"font-weight: 400;\" aria-level=\"1\" data-list-item-id=\"ef4a5943bd35f274ac470e6ec66de9991\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eThe domain name cannot have been transferred within the last 60 days. \u003c/span\u003e\u003c/li\u003e\n\u003cli style=\"font-weight: 400;\" aria-level=\"1\" data-list-item-id=\"e416afba6eec40d4b14f294eabc826555\"\u003e\n\u003cspan style=\"font-weight: 400;\"\u003eThe domain name \u003c/span\u003e\u003cspan style=\"font-weight: 400;\"\u003emust be unlocked at the current registrar.\u003c/span\u003e\n\u003c/li\u003e\n\u003cli style=\"font-weight: 400;\" aria-level=\"1\" data-list-item-id=\"ebd290f2ed3a345ae5ef3c971fecbc741\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eYou will need to get the domain name's transfer authorization/EPP code from the current registrar.\u003c/span\u003e\u003c/li\u003e\n\u003c/ul\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eIf the domain name is eligible for transfer, please follow the instructions below to initiate the transfer and retain/import the DNS:\u003c/span\u003e\u003c/p\u003e\u003col\u003e\n\u003cli style=\"font-weight: 400;\" aria-level=\"1\" data-list-item-id=\"e8f1919645cba0a6dacc7dcce56156c5c\"\u003e\n\u003cspan style=\"font-weight: 400;\"\u003eLog in to your\u003c/span\u003e\u003ca href=\"https://www.name.com/\"\u003e\u003cspan style=\"font-weight: 400;\"\u003e name.com\u003c/span\u003e\u003c/a\u003e\u003cspan style=\"font-weight: 400;\"\u003e account.\u003c/span\u003e\n\u003c/li\u003e\n\u003cli style=\"font-weight: 400;\" aria-level=\"1\" data-list-item-id=\"e0f1f798c84146fb59403290654744159\"\u003e\n\u003cspan style=\"font-weight: 400;\"\u003eHover on the \u003cstrong\u003eDomains\u003c/strong\u003e on the top of the page and click \u003cstrong\u003eTransfer Domains\u003c/strong\u003e. \u003c/span\u003e\u003ca href=\"https://name.com/account/transfer\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eOr click here. \u003c/span\u003e\u003c/a\u003e\n\u003c/li\u003e\n\u003cli style=\"font-weight: 400;\" aria-level=\"1\" data-list-item-id=\"e0c39317a43363a140624cd0ebf9a7e52\"\u003e\n\u003cspan style=\"font-weight: 400;\"\u003eEnter the domain and transfer authorization code into the correct fields then click the \u003cstrong\u003eContinue\u003c/strong\u003e button.\u003c/span\u003e\u003cbr\u003e\u003cspan style=\"font-weight: 400;\"\u003eNote: You can transfer multiple domains at the same time by clicking the \u003cstrong\u003eTransfer Many Domains\u003c/strong\u003e link.\u003c/span\u003e\n\u003c/li\u003e\n\u003cli style=\"font-weight: 400;\" aria-level=\"1\" data-list-item-id=\"e60f0ddab5cd3a2aba6910468454aac47\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eMake sure the default option to \u003cstrong\u003eImport my DNS records\u003c/strong\u003e is selected.\u003c/span\u003e\u003c/li\u003e\n\u003cli style=\"font-weight: 400;\" aria-level=\"1\" data-list-item-id=\"eb48dfcb6de746ae78b676730e2f408cf\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eReview to make sure the DNS records look correct and click \u003cstrong\u003eSAVE \u0026amp; CHECKOUT.\u003c/strong\u003e\u003c/span\u003e\u003c/li\u003e\n\u003cli style=\"font-weight: 400;\" aria-level=\"1\" data-list-item-id=\"e3481aba9262597b2fef2500a47066f10\"\u003e\n\u003cspan style=\"font-weight: 400;\"\u003eThis will add the transfer to your shopping cart, \u003c/span\u003e\u003cspan style=\"font-weight: 400;\"\u003eYou will need to check out, to start the transfer process.\u003c/span\u003e\n\u003c/li\u003e\n\u003cli style=\"font-weight: 400;\" aria-level=\"1\" data-list-item-id=\"eabe6373e7213ac1106f450a683fd170b\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eAfter the transfer request is submitted, the transfer will take 5-7 days to complete.\u003c/span\u003e\u003c/li\u003e\n\u003cli style=\"font-weight: 400;\" aria-level=\"1\" data-list-item-id=\"e4c844f0b133ca76a49f24b7f1a54aaeb\"\u003e\n\u003cspan style=\"font-weight: 400;\"\u003eOnce the transfer is successful, you will receive an email confirmation saying the transfer was successful. At this point you need to log into your name.com account and change the default nameservers to name.com's if you wish to use our DNS. \u003c/span\u003e\u003ca href=\"https://www.name.com/support/articles/205188648-using-name-com-s-default-nameservers\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eHere is a guide\u003c/span\u003e\u003c/a\u003e\u003cspan style=\"font-weight: 400;\"\u003e that will assist with this.\u003c/span\u003e\n\u003c/li\u003e\n\u003c/ol\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eNote: If you want to speed up the transfer, you will need to contact the losing registrar and ask them to approve the transfer. We do not have the power on our end to expedite incoming transfers.\u003c/span\u003e\u003c/p\u003e","user_segment_ids":[]},{"id":4403616894099,"url":"https://name.zendesk.com/api/v2/help_center/en-us/articles/4403616894099.json","html_url":"https://cs.name.com/hc/en-us/articles/4403616894099-Upgrade-Wordpress-Hosting-to-Web-Hosting","author_id":121345766,"comments_disabled":false,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"section_id":200923238,"created_at":"2021-07-13T16:16:22Z","updated_at":"2025-07-31T19:31:14Z","name":"Upgrade Wordpress Hosting to Web Hosting","title":"Upgrade Wordpress Hosting to Web Hosting","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2025-07-31T19:31:13Z","user_segment_id":null,"permission_group_id":303568,"content_tag_ids":[],"label_names":["Wordpress","Upgrade"],"body":"\u003cp\u003eTo upgrade your Wordpress hosting account to a Web hosting account, please follow the instructions below:\u003c/p\u003e\n\u003col\u003e\n\u003cli\u003eLog into your \u003ca href=\"https://www.name.com\" target=\"_self\" rel=\"undefined\"\u003ename.com\u003c/a\u003e account.\u003c/li\u003e\n\u003cli\u003e\n\u003cspan style=\"font-weight: 400;\"\u003eClick the\u003c/span\u003e \u003cstrong\u003eMy Products \u003c/strong\u003elink.\u003c/li\u003e\n\u003cli\u003eScroll to\u003cstrong\u003e WordPress Hosting\u003c/strong\u003e and then select the hosting package you want to upgrade.\u003cstrong\u003e\u003cbr\u003e\u003c/strong\u003e\n\u003c/li\u003e\n\u003cli\u003eOn the \u003cstrong\u003eWeb Hosting Dashboard\u003c/strong\u003e page, please click the link for \u003cstrong\u003eHosting Upgrades Available.\u003cbr\u003e\u003cimg src=\"https://cs.name.com/hc/article_attachments/4403616875795\" alt=\"2021-07-13_09-14-27.png\"\u003e\u003cbr\u003e\u003c/strong\u003e\n\u003c/li\u003e\n\u003cli\u003eFrom there, simply follow select a plan you'd like to upgrade to, by clicking the Upgrade button on the desired package. Proceed to the checkout and follow the instructions to upgrade your hosting package. You will be billed for the difference between what you paid for the current plan and the cost of the new plan. At your next renewal, you will pay the full price of the new \u003ca href=\"https://www.name.com/purchase/hosting\" target=\"_blank\" rel=\"noopener noreferrer\"\u003ehosting\u003c/a\u003e plan.\u003c/li\u003e\n\u003c/ol\u003e","user_segment_ids":[]},{"id":1500011334581,"url":"https://name.zendesk.com/api/v2/help_center/en-us/articles/1500011334581.json","html_url":"https://cs.name.com/hc/en-us/articles/1500011334581-Optimize-Wordpress-in-Shared-hosting","author_id":121345766,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"section_id":200844218,"created_at":"2021-05-18T22:13:15Z","updated_at":"2023-12-12T22:47:45Z","name":"Optimize Wordpress in Shared hosting","title":"Optimize Wordpress in Shared hosting","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2023-12-12T22:47:45Z","user_segment_id":null,"permission_group_id":303568,"content_tag_ids":[],"label_names":["wordpress","content","optimize","cache","caching","resources"],"body":"\u003cp\u003eOptimizing your website is always recommend in order to keep up running smooth, avoid downtime and performance issues. If your website is running slow, or times out intermittently with various error messages is most likely due to poor optimization. This is caused by the website using more resources than the server is able to provide. As we offer shared hosting, we cannot allocate additional resources to individual customers - and chances are, even if we did, the website would most likely hit a limit eventually anyway. The website would also still take a long time to load and be sluggish.\u003cbr\u003e\u003cbr\u003eYou can see what limits you are exceeding in particular by logging into cPanel and view the Statistics Section on the sidebar located on the right side hand of the cPanel backend.\u003cbr\u003e\u003cbr\u003eFor starters we recommend running speed check on Google pagespeed: \u003cstrong\u003e\u003ca href=\"https://developers.google.com/speed/pagespeed/insights/\" target=\"_blank\" rel=\"noopener noreferrer\"\u003ehttps://developers.google.com/speed/pagespeed/insights/\u003c/a\u003e \u003cbr\u003e\u003cbr\u003e\u003c/strong\u003eThis provides us with an unbiased results of how your website is performing. A low score indicate there is work to be done. We recommend reviewing the feedback Google provides to herlp determine how to better optimize your website.\u003cbr\u003e\u003cbr\u003eIn addition to Google's recommendations we have also included some solutions for you below:\u003c/p\u003e\n\u003cul dir=\"auto\"\u003e\n\u003cli\u003e\n\u003cstrong\u003eSign up for Resource notifications\u003c/strong\u003e - By adding your email address to the cPanel account you automatically get notified regarding any resource concerns, what kind of issues are occurring and when they occur. Follow the steps in this guide if this is something you're interested in: \u003ca href=\"https://admin.name.com/support/articles/360042638353-cpanel-resource-alerts\" target=\"_blank\" rel=\"noopener\"\u003eEnable/Disable Cpanel Excessive Resource Alerts\u003c/a\u003e\n\u003c/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eTheme - \u003c/strong\u003eYour theme is essentially your website and a poorly optimized theme can take a big performance hit. Try upgrading the theme to the latest version, or use a theme that is more simple, and see if it makes a difference. If there is not a recently updated version of your theme consider using an alternative theme.\u003cbr\u003e\u003cstrong\u003e\u003cbr\u003e\u003c/strong\u003e\n\u003c/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePlugins - \u003c/strong\u003ePlugins make a huge difference in performance. First, make sure all plugins are running the latest version. If plugins are discontinued or haven't been updated for a long time, consider replacing them. You can disable all plugins and enable them 1 by 1 in order to locate plugins that eat up a lot of resources. You can also install plugins that help optimize. Wordpress.org has a huge library of plugins and they do a good job of displaying how long ago the plugin was updated:\u003cstrong\u003e\u003cbr\u003e- \u003ca href=\"https://wordpress.org/plugins/\" target=\"_blank\" rel=\"noopener noreferrer\"\u003ehttps://wordpress.org/plugins/\u003c/a\u003e \u003cbr\u003e\u003cbr\u003e\u003c/strong\u003e\n\u003c/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCaching - \u003c/strong\u003eCaching is the fastest way to improve performance. They're easy to install and makes for a big difference. Please read further on the article below for more information and great plugin recommendations:\u003cbr\u003e- \u003ca href=\"https://wordpress.org/support/article/optimization-caching/\" target=\"_blank\" rel=\"noopener noreferrer\"\u003ehttps://wordpress.org/support/article/optimization-caching/\u003c/a\u003e\u003cstrong\u003e\u003cbr\u003e\u003cbr\u003e\u003c/strong\u003e\n\u003c/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eTrim content\u003c/strong\u003e – The more images, scripts, plugins and cluttered themes all take up resources. If you reduce the amount of images, plugins, videos and imported objects on your website, or spread them out through various section you should see better load times.\u003cbr\u003e\u003cbr\u003e\n\u003c/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eUpdate everything - \u003c/strong\u003eMake sure everything is updated to the latest version. Not only will this increase performance, but it also keeps your website and hosting significantly more secure. Versions that frequently need to be updated includes:\u003cbr\u003e\n\u003cul dir=\"auto\"\u003e\n\u003cli\u003eWordpress\u003c/li\u003e\n\u003cli\u003ePHP\u003c/li\u003e\n\u003cli\u003eTheme\u003c/li\u003e\n\u003cli\u003ePlugins\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/li\u003e\n\u003c/ul\u003e\n\u003cul dir=\"auto\"\u003e\n\u003cli\u003e\n\u003cstrong\u003eChange PHP version\u003c/strong\u003e – If you update the version of your PHP you should see faster loading times, and it also increases your security. Below is a guide on how to upgrade PHP:\u003cbr\u003e- \u003ca href=\"https://www.name.com/support/articles/360012037974-adjusting-php-version-within-cpanel\" target=\"_blank\" rel=\"noopener\"\u003ehttps://www.name.com/support/articles/360012037974-adjusting-php-version-within-cpanel\u003c/a\u003e\n\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u003cbr\u003e\u003cbr\u003eThese are a few suggestions and solutions in order to optimize your website. Please let us know if you have additional questions or concerns!\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003c/p\u003e\n\u003cp\u003e \u003c/p\u003e","user_segment_ids":[]},{"id":1500004226001,"url":"https://name.zendesk.com/api/v2/help_center/en-us/articles/1500004226001.json","html_url":"https://cs.name.com/hc/en-us/articles/1500004226001-Enable-Google-Reseller-Access","author_id":364002557847,"comments_disabled":false,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"section_id":200830027,"created_at":"2021-03-18T18:56:03Z","updated_at":"2025-07-31T19:19:23Z","name":"Enable Google Reseller Access","title":"Enable Google Reseller Access","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2025-07-31T19:19:23Z","user_segment_id":null,"permission_group_id":303568,"content_tag_ids":[],"label_names":[],"body":"\u003cp\u003eIn the event, you are attempting to renew, or view details, for your Google Workspace (formerly G suite) account and you are receiving an error that states \"Uh Oh something went wrong\" then it may appear that the reseller access is disabled.\u003c/p\u003e\n\u003cp\u003eAlso please be aware that changing the domain in Google Workspace will also disable the Reseller Access.\u003c/p\u003e\n\u003cp\u003eIn order to enable it, please see the instructions below:\u003c/p\u003e\n\u003ch2 id=\"h_01HBEWNFWE99V8PT1D5G0ND0VW\"\u003eEnable Reseller access\u003c/h2\u003e\n\u003cp\u003eTo verify that Reseller access is enabled:\u003c/p\u003e\n\u003col\u003e\n\u003cli\u003eSign in to your \u003ca href=\"https://admin.google.com\" target=\"_self\" rel=\"undefined\"\u003eGoogle Admin console\u003c/a\u003e.\u003cbr\u003eSign in using your \u003cem\u003eadministrator account\u003c/em\u003e (does \u003cem\u003enot\u003c/em\u003e end in @gmail.com).\u003c/li\u003e\n\u003cli\u003eClick \u003cstrong\u003eAccount\u003c/strong\u003e \u003cstrong\u003eSettings\u003c/strong\u003e \u0026gt; \u003cstrong\u003eAccount Management\u003c/strong\u003e \u0026gt; \u003cstrong\u003eReseller Access\u003c/strong\u003e\n\u003c/li\u003e\n\u003cli\u003eCheck the \u003cstrong\u003eReseller Access\u003c/strong\u003e box. You should see the message \u003cem\u003eEnable name.com to access the admin panel to manage this domain and this domain's support cases. \u003c/em\u003e\n\u003c/li\u003e\n\u003cli\u003eClick \u003cstrong\u003eSave\u003c/strong\u003e.\u003c/li\u003e\n\u003c/ol\u003e\n\u003cp\u003eThis will allow us - \u003ca href=\"https://www.name.com\" target=\"_self\" rel=\"undefined\"\u003ename.com\u003c/a\u003e - to manage your account for renewal and more.\u003c/p\u003e","user_segment_ids":[]},{"id":1500004354262,"url":"https://name.zendesk.com/api/v2/help_center/en-us/articles/1500004354262.json","html_url":"https://cs.name.com/hc/en-us/articles/1500004354262-Changing-your-primary-domain-for-Google-Workspaces-formerly-G-Suite","author_id":364002557847,"comments_disabled":false,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"section_id":200830027,"created_at":"2021-03-18T18:46:22Z","updated_at":"2025-07-31T19:19:47Z","name":"Changing your primary domain for Google Workspaces (formerly G Suite)","title":"Changing your primary domain for Google Workspaces (formerly G Suite)","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2025-07-31T19:19:47Z","user_segment_id":null,"permission_group_id":303568,"content_tag_ids":[],"label_names":["tagEmail"],"body":"\u003cp\u003eIf at some point you decide that you want to change the primary domain for your \u003ca href=\"https://www.name.com/googleworkspace\" target=\"_blank\" rel=\"noopener noreferrer\"\u003eGoogle Workspace\u003c/a\u003e (formerly G Suite), you are free to do so. These changes can be made directly in your Google Workspace Admin Console by following these steps. \u003c/p\u003e\n\u003ch2 id=\"h_01HBEDB9ZX7FPA0YHBWWMYPGD3\"\u003eHow to change your primary \u003ca href=\"https://www.name.com/googleworkspace\" target=\"_blank\" rel=\"noopener noreferrer\"\u003eGoogle Workspace\u003c/a\u003e domain:\u003c/h2\u003e\n\u003col\u003e\n\u003cli\u003eGo to \u003ca href=\"https://admin.google.com\" target=\"_self\" rel=\"undefined\"\u003eadmin.google.com\u003c/a\u003e and login using your Google Workspace email address and password.\u003c/li\u003e\n\u003cli\u003eSelect the \u003cstrong\u003eDomain\u003c/strong\u003e\u003cstrong\u003es\u003c/strong\u003e option (located at the bottom of the Admin Console home page).\u003c/li\u003e\n\u003cli\u003eClick \u003cstrong\u003eAdd/Remove\u003c/strong\u003e \u003cstrong\u003eDomains\u003c/strong\u003e then select \u003cstrong\u003eAdd a Domain or a Domain Alias\u003c/strong\u003e on the following page.\u003c/li\u003e\n\u003cli\u003eChoose the \u003cstrong\u003eAdd another domain\u003c/strong\u003e option, then enter the \u003cspan class=\"wysiwyg-underline\"\u003eNEW\u003c/span\u003e domain name you wish to use. Once you're done, click \u003cstrong\u003eContinue and Verify Domain Ownership\u003c/strong\u003e.\u003c/li\u003e\n\u003c/ol\u003e\n\u003cp\u003e\u003cimg src=\"https://cs.name.com/hc/en-us/article_attachments/214397608/Screen_Shot_2016-10-14_at_7.29.44_AM.png\" alt=\"\" width=\"385\" height=\"321\"\u003e\u003cbr\u003e\u003cbr\u003e\u003c/p\u003e\n\u003col start=\"5\"\u003e\n\u003cli\u003eThe next step is to verify ownership of the domain. Choose n\u003cstrong\u003eame.com\u003c/strong\u003e in the list of domain name providers then select \u003cstrong\u003eVerify\u003c/strong\u003e.\u003c/li\u003e\n\u003c/ol\u003e\n\u003cp\u003e\u003cimg src=\"https://cs.name.com/hc/en-us/article_attachments/214472247/Screen_Shot_2016-10-14_at_7.34.13_AM.png\" alt=\"\" width=\"945\" height=\"303\"\u003e\u003c/p\u003e\n\u003cp\u003eA new window will open asking permission for Google to verify your domain ownership with \u003ca href=\"https://www.name.com/\" target=\"_blank\" rel=\"noopener noreferrer\"\u003ename.com\u003c/a\u003e. Select \u003cspan class=\"wysiwyg-underline\"\u003e\u003cstrong\u003eI Accept\u003c/strong\u003e\u003c/span\u003e to continue, then wait a moment for the domain to be verified.\u003c/p\u003e\n\u003cp\u003e\u003cimg src=\"https://cs.name.com/hc/en-us/article_attachments/214474667/Screen_Shot_2016-10-14_at_7.43.17_AM.png\" alt=\"\" width=\"503\" height=\"366\"\u003e\u003c/p\u003e\n\u003col start=\"6\"\u003e\n\u003cli\u003eOnce verification process is complete you will see a confirmation page. Click \u003cstrong\u003eContinue\u003c/strong\u003e and you'll be redirected back to your Admin Console.\u003c/li\u003e\n\u003c/ol\u003e\n\u003col start=\"7\"\u003e\n\u003cli\u003eSelect the \u003cstrong\u003eMore Controls\u003c/strong\u003e option (located at the bottom of the Admin Console home page) then click\u003cstrong\u003e Add/Remove Domains.\u003c/strong\u003e\n\u003c/li\u003e\n\u003c/ol\u003e\n\u003col start=\"8\"\u003e\n\u003cli\u003eClick the \u003cstrong\u003eMake Primary\u003c/strong\u003e option, which is located directly to right of your new domain name.\u003c/li\u003e\n\u003c/ol\u003e\n\u003col start=\"9\"\u003e\n\u003cli\u003eSelect \u003cstrong\u003eChange Primary Domain.\u003c/strong\u003e Your browser should then refresh and the new domain will be set as your primary domain.\u003c/li\u003e\n\u003c/ol\u003e\n\u003col start=\"10\"\u003e\n\u003cli\u003eNow, assign a user for the new primary domain. Select the menu option on the top right side of your Admin Console and click \u003cstrong\u003eUsers.\u003c/strong\u003e\n\u003c/li\u003e\n\u003c/ol\u003e\n\u003cp\u003e \u003c/p\u003e\n\u003cp\u003e\u003cimg src=\"https://cs.name.com/hc/en-us/article_attachments/214472347/Screen_Shot_2016-10-14_at_8.04.33_AM.png\" alt=\"\" width=\"1044\" height=\"554\"\u003e\u003cbr\u003e\u003cbr\u003e\u003c/p\u003e\n\u003cp\u003e- Click on your Username\u003c/p\u003e\n\u003cp\u003e- Select the \u003cstrong\u003eAccount\u003c/strong\u003e option, where you will see a drop down section appear\u003c/p\u003e\n\u003cp\u003e- Click the blue \u003cstrong\u003eEdit\u003c/strong\u003e link below the Basic Information section\u003c/p\u003e\n\u003cp\u003e- An \u003cstrong\u003eUpdate User\u003c/strong\u003e window will appear\u003c/p\u003e\n\u003cp\u003e\u003cimg src=\"https://cs.name.com/hc/en-us/article_attachments/214472467/Screen_Shot_2016-10-14_at_8.09.56_AM.png\" alt=\"\" width=\"1183\" height=\"575\"\u003e\u003cbr\u003e\u003cbr\u003e\u003c/p\u003e\n\u003cp\u003e- Select the NEW primary domain in the list of domain names, then click \u003cstrong\u003eUpdate User.\u003c/strong\u003e \u003c/p\u003e\n\u003col start=\"11\"\u003e\n\u003cli\u003e\u003cspan style=\"font-weight: 400;\"\u003e The final step is to contact \u003ca href=\"https://name.com/support-ticket\" target=\"_self\"\u003ename.com customer support \u003c/a\u003eso we can update the new domain name within our system. You will also need to add Google Workspace MX records to your domain. For instructions on how to add Google Workspace MX records please see \u003ca href=\"https://www.name.com/support/articles/1500004224661-adding-dns-records-for-google-workspaces-formerly-g-suite\"\u003eAdding DNS Records for Google Workspace\u003c/a\u003e.\u003c/span\u003e\u003c/li\u003e\n\u003c/ol\u003e\n\u003cp\u003e \u003c/p\u003e\n\u003cp\u003e\u003cem\u003e*Google support also offers a helpful article you can reference at\u003ca href=\"https://support.google.com/a/answer/7009324?hl=en\u0026amp;ref_topic=6302293\" target=\"_blank\" rel=\"noopener noreferrer\"\u003e https://support.google.com\u003c/a\u003e.\u003c/em\u003e\u003c/p\u003e","user_segment_ids":[]},{"id":1500004224661,"url":"https://name.zendesk.com/api/v2/help_center/en-us/articles/1500004224661.json","html_url":"https://cs.name.com/hc/en-us/articles/1500004224661-Adding-DNS-Records-for-Google-Workspaces-formerly-G-Suite","author_id":364002557847,"comments_disabled":false,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"section_id":200830027,"created_at":"2021-03-18T18:39:39Z","updated_at":"2026-01-02T16:05:28Z","name":"Adding DNS Records for Google Workspaces (formerly G Suite)","title":"Adding DNS Records for Google Workspaces (formerly G Suite)","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-01-02T16:05:28Z","user_segment_id":null,"permission_group_id":303568,"content_tag_ids":[],"label_names":[],"body":"\u003cp\u003ePrior to validating your Google Workspaces (formerly G Suite) account, please make sure to have first added your DNS records with your nameserver provider.\u003c/p\u003e\u003cp\u003eOnce your setup is complete, you simply need to add the correct DNS records by following these steps:\u003c/p\u003e\u003col\u003e\n\u003cli data-list-item-id=\"ebc720124450416bbd64ca2d90856ce6f\"\u003eLog into your \u003ca href=\"https://www.name.com/\"\u003ename.com\u003c/a\u003e account.\u003c/li\u003e\n\u003cli data-list-item-id=\"ee9d07926333f4f4d4ddc99dc86de59bd\"\u003e\n\u003cspan style=\"font-weight: 400;\"\u003eClick on the \u003c/span\u003e\u003cstrong\u003eMy Domains\u003c/strong\u003e\u003cspan style=\"font-weight: 400;\"\u003e link, located on the top right of the navigation.\u003c/span\u003e\n\u003c/li\u003e\n\u003cli data-list-item-id=\"e44a141d8cf2ce74bb4372c206d2dc7a5\"\u003eClick on the domain you want to add MX records to for Google Workspaces.\u003c/li\u003e\n\u003cli data-list-item-id=\"e80f4cfb7a5119e125fdf2928c375b63a\"\u003eUnder Domain Actions, click on \u003cstrong\u003eManage DNS\u003c/strong\u003e Records. \u003c/li\u003e\n\u003cli data-list-item-id=\"e7509065fe8d3a1a7b93c5797529f1f88\"\u003eClick the \u003cstrong\u003eDNS Templates\u003c/strong\u003e button on the top of the page. Select \u003cstrong\u003eGoogle Workspaces\u003c/strong\u003e from the dropdown menu and click \u003cstrong\u003eConfirm\u003c/strong\u003e to apply the records.\u003c/li\u003e\n\u003c/ol\u003e\u003cp\u003eThat's it! Within 24 hours these DNS records should propagate and make your Google Workspace email work.\u003c/p\u003e","user_segment_ids":[]},{"id":1500004222921,"url":"https://name.zendesk.com/api/v2/help_center/en-us/articles/1500004222921.json","html_url":"https://cs.name.com/hc/en-us/articles/1500004222921-Adding-Additional-Accounts-to-Google-Workspace-formerly-G-Suite","author_id":364002557847,"comments_disabled":false,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"section_id":200830027,"created_at":"2021-03-18T18:29:54Z","updated_at":"2025-07-31T19:20:07Z","name":"Adding Additional Accounts to Google Workspace (formerly G Suite)","title":"Adding Additional Accounts to Google Workspace (formerly G Suite)","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2025-07-31T19:20:07Z","user_segment_id":null,"permission_group_id":303568,"content_tag_ids":[],"label_names":["tagEmail"],"body":"\u003cp\u003eIf you have already purchased a \u003ca href=\"https://www.name.com/googleworkspace\" target=\"_blank\" rel=\"noopener noreferrer\"\u003eGoogle Workspace\u003c/a\u003e (formerly G Suite), but need to add additional accounts, then please follow these outlined steps:\u003c/p\u003e\n\u003col\u003e\n\u003cli\u003eLog in to your \u003ca href=\"https://www.name.com/\"\u003ename.com\u003c/a\u003e account\u003c/li\u003e\n\u003cli\u003e\n\u003cspan style=\"font-weight: 400;\"\u003eClick the\u003c/span\u003e \u003cstrong\u003eMy Products \u003c/strong\u003elink, located in the top right of the navigation.\u003c/li\u003e\n\u003cli\u003eClick on Google Workspace or G Suite for the domain you would like to add additional accounts to, and it will open up the console page.\u003c/li\u003e\n\u003cli\u003eIf you need to purchase more accounts, click the blue \u003cstrong\u003eAdd More Users \u003c/strong\u003ebutton.\u003cbr\u003e\u003cimg src=\"https://cs.name.com/hc/article_attachments/7726824151315\" alt=\"Screen_Shot_2022-07-12_at_1.31.22_PM.png\"\u003e\n\u003c/li\u003e\n\u003cli\u003eOnce added, you will be walked through the setup process to add additional email addresses. \u003c/li\u003e\n\u003c/ol\u003e\n\u003cp\u003ePurchase professional email and more with \u003ca href=\"https://www.name.com/googleworkspace\" target=\"_blank\" rel=\"noopener noreferrer\"\u003eGoogle Workspace\u003c/a\u003e. \u003c/p\u003e","user_segment_ids":[]},{"id":1500004220381,"url":"https://name.zendesk.com/api/v2/help_center/en-us/articles/1500004220381.json","html_url":"https://cs.name.com/hc/en-us/articles/1500004220381-Set-Up-Google-Workspace-formerly-G-Suite","author_id":364002557847,"comments_disabled":false,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"section_id":200830027,"created_at":"2021-03-18T17:58:33Z","updated_at":"2026-01-02T16:11:37Z","name":"Set Up Google Workspace (formerly G Suite)","title":"Set Up Google Workspace (formerly G Suite)","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-01-02T16:11:36Z","user_segment_id":null,"permission_group_id":303568,"content_tag_ids":[],"label_names":[],"body":"\u003cp\u003e\u003cspan style=\"color: #282828;\"\u003eIf you have chosen Google Workspaces (formerly G Suite) to be your domain's email service provider, there are just a few steps before you can use your new email!\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"color: #282828;\"\u003e\u003cstrong\u003ePurchasing Google Workspace\u003c/strong\u003e\u003c/span\u003e\u003c/p\u003e\u003col\u003e\u003cli class=\"ck-list-marker-color\" data-list-item-id=\"ed2d28fa077771183b7e09b526a2fab9c\"\u003e\u003cspan style=\"color: #282828;\"\u003eFirst, you need to purchase Google Workspace, which can be done by selecting Products at the top of the site, then selecting Google Workspace.\u003c/span\u003e\u003c/li\u003e\u003c/ol\u003e\u003cfigure class=\"wysiwyg-image\"\u003e\u003cimg style=\"aspect-ratio: 475/133;\" src=\"https://cs.name.com/hc/article_attachments/47867357138067\" alt=\"Screenshot 2026-01-02 at 9.09.32 AM.png\" width=\"475\" height=\"133\"\u003e\u003c/figure\u003e\u003col start=\"2\"\u003e\u003cli class=\"ck-list-marker-color\" data-list-item-id=\"e324fd14b49565762c20348175c3ac2f0\"\u003e\u003cspan style=\"color: #282828;\"\u003eChoose your plan: Business Starter or Business Standard.\u003c/span\u003e\u003c/li\u003e\u003c/ol\u003e\u003cp\u003e\u003cspan style=\"color: #282828;\"\u003e\u003cimg src=\"https://cs.name.com/hc/article_attachments/40983033913363\" width=\"624\" height=\"423\"\u003e\u003c/span\u003e\u003cbr\u003e\u003cbr\u003e \u003c/p\u003e\u003col start=\"3\"\u003e\u003cli class=\"ck-list-marker-color\" data-list-item-id=\"e23a3aba9b1ccc363d9e5951e71c3049f\"\u003e\n\u003cspan style=\"color: #282828;\"\u003eEnter the number of users you wish to buy and click Add to Cart.\u003c/span\u003e\u003cbr\u003e\u003cbr\u003e \u003c/li\u003e\u003c/ol\u003e\u003cp\u003e\u003cspan style=\"color: #282828;\"\u003e\u003cimg src=\"https://cs.name.com/hc/article_attachments/40983048789651\" width=\"624\" height=\"423\"\u003e\u003c/span\u003e\u003c/p\u003e\u003col start=\"4\"\u003e\u003cli class=\"ck-list-marker-color\" data-list-item-id=\"e5b4ee3ea89c96a597e982e96cbd28635\"\u003e\u003cspan style=\"color: #282828;\"\u003eProceed to checkout and pay using your preferred method of payment.\u003c/span\u003e\u003c/li\u003e\u003c/ol\u003e\u003cp\u003e\u003cspan style=\"color: #282828;\"\u003e\u003cstrong\u003eSetting up Google Workspace\u003c/strong\u003e\u003c/span\u003e\u003c/p\u003e\u003col\u003e\n\u003cli class=\"ck-list-marker-color\" data-list-item-id=\"e5f3ab54723529c819139e25fb15cc37f\"\u003e\u003cspan style=\"color: #282828;\"\u003eTo locate your new Google Workspace product, click on My Products in the top right of the window.\u003c/span\u003e\u003c/li\u003e\n\u003cli class=\"ck-list-marker-color\" data-list-item-id=\"e0f952de05dc02f290bb27a01c166475f\"\u003e\u003cspan style=\"color: #282828;\"\u003eScroll down to the Google Workspace/G Suite section, then click on Manage for your Google Workspace product.\u003c/span\u003e\u003c/li\u003e\n\u003cli class=\"ck-list-marker-color\" data-list-item-id=\"e02be8509b95931843b9cf95f26bfc09f\"\u003e\n\u003cspan style=\"color: #282828;\"\u003eSelect the domain you would like to use with your Google Workspace. You may either select a domain from within your account using the drop-down or manually enter a domain that is registered outside of name.com and click Next Step.\u003c/span\u003e\u003cbr\u003e\u003cspan style=\"color: #282828;\"\u003e\u003cem\u003eNote: You will need to be the current owner of this domain.\u003c/em\u003e\u003c/span\u003e\n\u003c/li\u003e\n\u003cli class=\"ck-list-marker-color\" data-list-item-id=\"ec074b71f5a48539d25b91e3e73288324\"\u003e\n\u003cspan style=\"color: #282828;\"\u003eEnter in your personal information and click Next Step.\u003c/span\u003e\u003cbr\u003e\u003cspan style=\"color: #282828;\"\u003e\u003cem\u003eNote: It's imperative that the alternative email address is valid and working.\u003c/em\u003e\u003c/span\u003e\n\u003c/li\u003e\n\u003cli class=\"ck-list-marker-color\" data-list-item-id=\"e76f3e9ee9b083b34f16935f3ab25bcd2\"\u003e\u003cspan style=\"color: #282828;\"\u003eEnter the desired email address and the password you wish to use, and click COMPLETE SETUP.\u003c/span\u003e\u003c/li\u003e\n\u003c/ol\u003e\u003cp\u003e\u003cspan style=\"color: #282828;\"\u003eAdd the correct MX records to get your email up and running. If the domain is within your name.com account, our system will pop up a window prompting the update of your DNS records to include Google Workspace records. Press OK to complete the process. You can also add the MX records later if you wish. \u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"color: #282828;\"\u003ePlease note, if the domain is not using our name servers or registered elsewhere, you will need to place these records through your name server provider. You can see the required MX records on this Google help article: \u003c/span\u003e\u003ca href=\"https://support.google.com/a/answer/16004259?hl=en\u0026amp;visit_id=638799893898593008-2732904728\"\u003e\u003cspan class=\"wysiwyg-underline\"\u003eSet up MX records for Google Workspace\u003c/span\u003e\u003c/a\u003e\u003cspan style=\"color: #282828;\"\u003e.\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"color: #282828;\"\u003e\u003cstrong\u003eVerifying Your Google Workspace\u003c/strong\u003e\u003c/span\u003e\u003c/p\u003e\u003col\u003e\n\u003cli data-list-item-id=\"e9ec660849b555fab59ecba913c2b257e\"\u003e\n\u003cspan style=\"color: #282828;\"\u003eLog in to the Google Workspace Admin Console by going to admin.google.com. \u003c/span\u003e\u003cbr\u003e\u003cspan style=\"color: #282828;\"\u003e\u003cem\u003eIf you encounter a 404 error, you may be logged in to a personal Google account. You can resolve this issue either by making sure you are logged into the correct account (your Google workspace admin email), or by opening an incognito mode or private browsing mode for your browser: \u003c/em\u003e\u003c/span\u003e\u003ca href=\"https://support.google.com/accounts/answer/1721977?hl=en\"\u003e\u003cem\u003e\u003cspan class=\"wysiwyg-underline\"\u003eSign in to multiple accounts at once\u003c/span\u003e\u003c/em\u003e\u003c/a\u003e\n\u003c/li\u003e\n\u003cli class=\"ck-list-marker-color\" data-list-item-id=\"ecd2729e50942a789630e9d59278bcaf2\"\u003e\u003cspan style=\"color: #282828;\"\u003eYou may need to click through more than one verification screen to complete the verification process.\u003c/span\u003e\u003c/li\u003e\n\u003c/ol\u003e\u003cp\u003e\u003cbr\u003e\u003cspan style=\"color: #282828;\"\u003eThis will bring you to the Google Workspace Admin Panel, where you will need to log in to the Admin account you have just created. Once logged in, you will be prompted to review and accept the Terms of Service.\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"color: #282828;\"\u003e\u003cimg src=\"https://cs.name.com/hc/article_attachments/40983048792083\" width=\"1708\" height=\"1918\"\u003e\u003c/span\u003e\u003c/p\u003e\u003cp\u003e \u003c/p\u003e\u003cp\u003e\u003cspan style=\"color: #282828;\"\u003e\u003cimg src=\"https://cs.name.com/hc/article_attachments/40983048793747\" width=\"1920\" height=\"552\"\u003e\u003c/span\u003e\u003c/p\u003e\u003cp\u003e \u003c/p\u003e\u003cp\u003e\u003cspan style=\"color: #282828;\"\u003e\u003cimg src=\"https://cs.name.com/hc/article_attachments/40983033922963\" width=\"1996\" height=\"978\"\u003e\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"color: #282828;\"\u003e\u003cem\u003ePlease note that reseller access is essential for managing your Google Workspace product. If reseller access is disabled, billing events such as renewals or additional user purchases will fail.\u003c/em\u003e\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"color: #282828;\"\u003eOnce you have accepted the terms of service you will proceed to the admin panel and Verify your domain.\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"color: #282828;\"\u003e\u003cimg src=\"https://cs.name.com/hc/article_attachments/40983033924627\" width=\"2048\" height=\"512\"\u003e\u003c/span\u003e\u003c/p\u003e\u003cp\u003e \u003c/p\u003e\u003cp\u003e\u003cspan style=\"color: #282828;\"\u003eIf the option above is not shown, you can search for “verify domain” and select Manage Domains from the available options.\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"color: #282828;\"\u003e\u003cimg src=\"https://cs.name.com/hc/article_attachments/40983048798739\" width=\"1874\" height=\"632\"\u003e\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"color: #282828;\"\u003eThis will take you to a page where you can choose “Verify domain” under the Status column.\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"color: #282828;\"\u003e\u003cimg src=\"https://cs.name.com/hc/article_attachments/40983048800019\" width=\"1952\" height=\"712\"\u003e\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"color: #282828;\"\u003eYou will now be prompted to go through the domain verification process.\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"color: #282828;\"\u003e\u003cimg src=\"https://cs.name.com/hc/article_attachments/40983033934227\" width=\"1442\" height=\"886\"\u003e\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"color: #282828;\"\u003eGoogle is requiring the use of the manual insertion of your records. While it will detect name.com, you will select 'No'. It will then provide you with a drop-down to select your nameserver provider. If name.com is managing your nameservers, you will select 'Other' from the list, and be presented with adding a txt validation record.\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"color: #282828;\"\u003e\u003cimg src=\"https://cs.name.com/hc/article_attachments/40983048803347\" width=\"1382\" height=\"912\"\u003e\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"color: #282828;\"\u003eNext, choose your domain’s name server provider and select continue.\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"color: #282828;\"\u003e\u003cimg src=\"https://cs.name.com/hc/article_attachments/40983033938195\" width=\"1376\" height=\"1124\"\u003e\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"color: #282828;\"\u003eHere, you will be provided with a DNS record to complete the domain verification process. \u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"color: #282828;\"\u003e\u003cimg src=\"https://cs.name.com/hc/article_attachments/40983033941267\" width=\"1372\" height=\"1414\"\u003e\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"color: #282828;\"\u003eCopy the provided values and place them in your DNS:\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003ca href=\"https://www.name.com/support/articles/115004972547-adding-a-txt-record\"\u003e\u003cspan class=\"wysiwyg-underline\"\u003eCreating a TXT Record\u003c/span\u003e\u003c/a\u003e\u003c/p\u003e\u003cp\u003e\u003cspan class=\"wysiwyg-underline\"\u003e\u003cimg src=\"https://cs.name.com/hc/article_attachments/40983048823827\" width=\"2048\" height=\"1356\"\u003e\u003c/span\u003e\u003c/p\u003e\u003cp\u003e \u003c/p\u003e\u003cp\u003e\u003cspan style=\"color: #282828;\"\u003eOnce the record has been added, return to the Google Admin console and check the box stating the code has been updated, then proceed by clicking Confirm. Please keep in mind that DNS propagation can take some time, so you may have to wait a bit before the system completes this step.\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"color: #282828;\"\u003e\u003cimg src=\"https://cs.name.com/hc/article_attachments/40983033948179\" width=\"2048\" height=\"1683\"\u003e\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cbr\u003e\u003cspan style=\"color: #282828;\"\u003e\u003cem\u003eNote: Once this record is added it may take up to 24-48 hours for full verification to propagate. \u003c/em\u003e\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"color: #282828;\"\u003eCongratulations! You are now set up with your Google Workspace Email!\u003c/span\u003e\u003c/p\u003e","user_segment_ids":[]},{"id":360062320794,"url":"https://name.zendesk.com/api/v2/help_center/en-us/articles/360062320794.json","html_url":"https://cs.name.com/hc/en-us/articles/360062320794-Fixing-a-Hosting-Email-error-message-of-max-defers-and-failures-per-hour-5-5","author_id":364882466548,"comments_disabled":false,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"section_id":200844198,"created_at":"2021-03-13T01:23:56Z","updated_at":"2023-12-12T22:47:45Z","name":"Fixing a Hosting Email error message of \"max defers and failures per hour 5/5\"","title":"Fixing a Hosting Email error message of \"max defers and failures per hour 5/5\"","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2023-12-12T22:47:45Z","user_segment_id":null,"permission_group_id":303548,"content_tag_ids":[],"label_names":["cPanel","hosting email"],"body":"\u003cp\u003eThe error is caused when one or more hosting email address fails to send or getting rejected from somewhere else. \u003c/p\u003e\n\u003cp\u003e\u003cbr\u003e\u003cem\u003e\"Domain example.com has exceeded the max defers and failures per hour (5/5 (100%)) allowed. Message discarded.\"\u003c/em\u003e\u003c/p\u003e\n\u003cp\u003e \u003c/p\u003e\n\u003cp\u003eOnce that happens 5 times it will disallow the domain from sending from the email server until the top of the next hour.\u003c/p\u003e\n\u003cp\u003eTo fix the error:\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003eRemove the email addresses that are failing then the rest will go out. In \u003ca style=\"background-color: #ffffff; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;\" href=\"https://www.name.com/support/articles/205935167-logging-into-cpanel\" target=\"_blank\" rel=\"noopener\"\u003ecPanel\u003c/a\u003e\u003cspan style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;\"\u003e you can use the \u003cstrong\u003eTrack Delivery tool\u003c/strong\u003e, and before the 5/5 Message discarded errors, there will be a few other sending failures for various reasons, mostly due to the recipient addresses being off. That's what triggered the temporary block.\u003c/span\u003e\n\u003c/li\u003e\n\u003cli\u003eProvide expectations to your email users of possible usage limits. Our Hosting servers do have a max sending cap of emails per domain to prevent malicious or accidental activity.\u003c/li\u003e\n\u003cli data-stringify-indent=\"0\"\u003ePlease consider using a third-party service if you are looking to send out mass emails as this product is not intended for such use.\u003c/li\u003e\n\u003cli\u003eSpace your email deliveries over a period of time.\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003eAlso, we recommend adding \u003ca href=\"https://www.name.com/support/articles/115014260148-adding-dkim-and-spf-records-for-hosting-email\" target=\"_blank\" rel=\"noopener\"\u003eDKIM and SPF records\u003c/a\u003e to the DNS for domains that use Hosting Email. \u003c/p\u003e","user_segment_ids":[]},{"id":1500003684381,"url":"https://name.zendesk.com/api/v2/help_center/en-us/articles/1500003684381.json","html_url":"https://cs.name.com/hc/en-us/articles/1500003684381-Checking-your-Name-com-email-from-your-Gmail-Account","author_id":360812113888,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"section_id":200844278,"created_at":"2021-03-12T14:20:31Z","updated_at":"2023-12-12T22:47:45Z","name":"Checking your Name.com email from your Gmail Account","title":"Checking your Name.com email from your Gmail Account","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2023-12-12T22:47:45Z","user_segment_id":null,"permission_group_id":303548,"content_tag_ids":[],"label_names":["Name.com Email"],"body":"\u003cp\u003eThere are a multitude of email clients out there, however, one of the most popular continues to be Gmail. While, it can look a little daunting at first, let us try and help guide you through the process of checking your name.com email from your Gmail browser.\u003c/p\u003e\n\u003cp\u003e \u003c/p\u003e\n\u003cp\u003eFirst, log into your Gmail account.\u003c/p\u003e\n\u003cp\u003eThen you will need to click on the cog towards the top right for your settings, and then click settings, while yours may have 'quick settings' enabled, you will want to click '\u003cstrong\u003eSee all settings\u003c/strong\u003e':\u003c/p\u003e\n\u003cp\u003e\u003cimg src=\"https://cs.name.com/hc/article_attachments/1500003987681/Screen_Shot_2021-03-12_at_6.16.18_AM.png\" alt=\"Screen_Shot_2021-03-12_at_6.16.18_AM.png\" width=\"453\" height=\"535\"\u003e\u003c/p\u003e\n\u003cp\u003eNext up from those settings you will click \u003cstrong\u003eAccounts\u003c/strong\u003e \u0026gt; Then under 'check mail from other accounts', you will click \u003cstrong\u003e'Add a mail account\u003c/strong\u003e'.\u003c/p\u003e\n\u003cp\u003e\u003cimg src=\"https://cs.name.com/hc/article_attachments/1500003987221/Screen_Shot_2021-03-12_at_6.07.34_AM.png\" alt=\"Screen_Shot_2021-03-12_at_6.07.34_AM.png\"\u003e\u003c/p\u003e\n\u003cp\u003eYou will then add the full name.com email you would like to check:\u003c/p\u003e\n\u003cp\u003e\u003cimg src=\"https://cs.name.com/hc/article_attachments/1500003986861/6.png\" alt=\"6.png\" width=\"619\" height=\"560\"\u003e\u003c/p\u003e\n\u003cp\u003eYou will want to be sure to enter your full email address for your username, and then the password you set up for your name.com email address.\u003c/p\u003e\n\u003cp\u003eYour POP server will be \u003cem\u003email.name.com\u003c/em\u003e and port \u003cem\u003e110\u003c/em\u003e. Click \u003cstrong\u003e'Leave a copy of retrieved message on the server\u003c/strong\u003e' that way if you need to check the mail from mail.name.com there is still a copy of the message saved on the server.\u003c/p\u003e\n\u003cp\u003e\u003cimg src=\"https://cs.name.com/hc/article_attachments/1500003922182/7.png\" alt=\"7.png\" width=\"620\" height=\"519\"\u003e\u003c/p\u003e\n\u003cp\u003e \u003c/p\u003e\n\u003cp\u003eViola! Your email has been added and you will check '\u003cstrong\u003eYes\u003c/strong\u003e' and then next to finish the process.\u003c/p\u003e\n\u003cp\u003e\u003cimg src=\"https://cs.name.com/hc/article_attachments/1500003986881/8.png\" alt=\"8.png\" width=\"620\" height=\"415\"\u003e\u003c/p\u003e\n\u003cp\u003e \u003c/p\u003e\n\u003cp\u003eWhile it can seem daunting at first, as long as you use the correct settings you will be golden and able to check your name.com email from your Gmail at your leisure.\u003c/p\u003e","user_segment_ids":[]},{"id":1500001704662,"url":"https://name.zendesk.com/api/v2/help_center/en-us/articles/1500001704662.json","html_url":"https://cs.name.com/hc/en-us/articles/1500001704662-Connecting-Google-Sites-to-a-name-com-domain","author_id":364882466548,"comments_disabled":false,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"section_id":200829827,"created_at":"2021-01-16T17:41:05Z","updated_at":"2025-07-30T16:13:52Z","name":"Connecting Google Sites to a name.com domain","title":"Connecting Google Sites to a name.com domain","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2025-07-30T16:13:51Z","user_segment_id":null,"permission_group_id":303568,"content_tag_ids":[],"label_names":["google sites"],"body":"\u003cp\u003eGoogle Sites allows domains from name.com to connect to their website product. Below is a checklist of things you will want to look for if you have difficulty connecting the domain to Google Sites:\u003c/p\u003e\n\u003col\u003e\n\u003cli\u003eReview the instructions from \u003ca href=\"https://support.google.com/sites/answer/9068867?hl=en\" target=\"_blank\" rel=\"noopener noreferrer\"\u003eGoogle's Support Article\u003c/a\u003e.\u003c/li\u003e\n\u003cli\u003eMake sure your domain is using Name.com Nameservers. See \u003ca href=\"https://www.name.com/support/articles/205188648-using-name-com-s-default-nameservers\" target=\"_blank\" rel=\"noopener noreferrer\"\u003eUsing name.com's Default Nameservers\u003c/a\u003e\n\u003c/li\u003e\n\u003cli\u003eYou will want to add Google Verification records, either CNAME or TXT (depending on how you configured it on Google's side) to your DNS here at name.com. See \u003ca href=\"https://www.name.com/support/articles/206127137-adding-dns-records-and-templates\" target=\"_blank\" rel=\"noopener noreferrer\"\u003eAdding DNS records and templates\u003c/a\u003e.\u003c/li\u003e\n\u003cli\u003eYou will want to add the Google Site CNAME record with Host field WWW and Answer \u003cem\u003eghs.googlehosted.\u003c/em\u003ecom See the below image of the CNAME record with WWW.\u003cbr\u003e\u003cimg src=\"https://cs.name.com/hc/article_attachments/360102631853\" alt=\"Screen_Shot_2021-01-16_at_9.07.16_AM.png\"\u003e\n\u003c/li\u003e\n\u003cli\u003eYou will want to add URL forwarding to WWW version of your domain. Learn how to add \u003ca href=\"https://www.name.com/support/articles/205188658-adding-url-forwarding\" target=\"_blank\" rel=\"noopener noreferrer\"\u003eAdding URL forwarding\u003c/a\u003e. In adding the URL forward:\n\u003col\u003e\n\u003cli\u003eKeep the subdomain field blank and empty\u003c/li\u003e\n\u003cli\u003eForward to your \u003cem\u003ehttp://www.exampledomain.com\u003c/em\u003e\n\u003c/li\u003e\n\u003cli\u003eSelect Type as Redirect\u003c/li\u003e\n\u003cli\u003eSee the below image of the example URL for Google Sites:\u003cimg src=\"https://cs.name.com/hc/article_attachments/360100462134\" alt=\"Screen_Shot_2021-01-16_at_10.26.02_AM.png\"\u003e\n\u003c/li\u003e\n\u003c/ol\u003e\n\u003c/li\u003e\n\u003cli\u003eIn adding the URL forwarding, two new A records in your DNS. Do not alter these A records.\u003c/li\u003e\n\u003cli\u003ePlease wait up to 24 hours for all these records to fully propagate and for your Google Site website to appear. You also may need to clear your browser's cache/try a different browser or device to see that URL forward working appropriately. \u003c/li\u003e\n\u003c/ol\u003e","user_segment_ids":[]}],"sort_by":"position","sort_order":"asc"}